YES PLEASEI want this offer
NO ThanksSkip this offer
Welcome our valued US Members! ... to The Industry's Most Coveted Awards Program from the World's Largest Contact Center Association... |
 |
The ONLY truly Global Awards
and Recognition Program in the Contact Center World!
This is UNIQUE. You will gain VALUABLE INSIGHTS into world class practices from contact centers and professionals across multiple INDUSTRY SECTORS. Involvement helps FOCUS your business performance and strategy.
WHY ENTER!
NEW!Customer Experience Awards+
Contact Center Awards (broken down by inhouse and outsourced)+
Individual Awards (broken down by inhouse and outsourced)+
Customer Service Awards (broken down by inhouse and outsourced)+
Technology Awards (broken down by inhouse and outsourced)+
Organization Awards (broken down by inhouse and outsourced)+
Strategic Awards (broken down by inhouse and outsourced)+
Process - FAIR and UNBIASED
And easy to follow!
STEP 1 |
Select the awards you want to enter - and complete the online forms, payment and submit. All forms are easy to follow and you can save the form as you go as well as print out the questions. You can even have non-english entrants compete and have their entry translated. No need to send in your application. Its all done online and you can attach supporting information as you go! |
STEP 2 |
Entries judged by professionals around the world and scored. No details about who the entrant is goes to the judge so they are judging what you are doing NOT who you are! This is a major difference in that there is NO BIAS towards any brand or people as judges don't know the entrants - We make sure of this! |
STEP 3 |
If you are a shortlisted finalist, you will be invited to attend one of 3 regional online events to present your entry formally in front of an audience (online). Judges score and medals / awards are presented. You have to get a ticket to the event to compete and we have special rates for presenters! You also get access to benchmarking data, other presenters best practices and will pick up to 500 or more new ideas! |
STEP 4 |
GOLD (and some SILVER) winners in the Top Ranking Performers Awards from each region then compete in the Global awards conference where they again present live and are judged. The Best in the World are announced at the global online conference. |
We pride ourselves on the integrity of the process.
It means that centres of all sizes from any nation can compete in a fair and unbiased way.
We have many checks and balances to support this.
At the conference where finalists present, we use electronic scoring systems, again with substantial checks and alerts to ensure a fair judging process and eliminate the boas that sometimes comes with other awards. To us, the awards should be fair, unbiased and offer equal opportunity to everyone.
Entrants complete their initial submission on line. It's judged by several online judges and the top are invited to the regional finals (conference) to present. If they cannot attend we can't award them any ranking or recognition - the online submission is a qualifying round. Winners at the regional events go on to the World finals and at the end of each year we announce the best in the World (see previous winners here)
Winners Interviews & Features
Read interviews with winners and news items from winners around the world. Access these free articles when you click on the banner below.
GROUP AWARD
The Regional Champion and World Champion Award for Groups - Overall Best in the Region based on points!
For every award you win in the regional heats, you will earn points. The overall company with the most points is named Overall Regional Champion of the Year and at the end of the year we will do the same for the World Champion!
You earn 5 points for each GOLD win, 3 points for a SILVER win, 2 points for a Bronze win and 1 point for a Runner Up Award.
The winners will receive an award and a prize for their center!
NOTE:
Remember! These Awards are more than just an award, they are a statement to show your status and help you continue in your quest to be world class - no other award program allows you to benchmark, win awards and learn new ideas at the same time as the Top Ranking Performer Awards from Contact Center World
2021 Awards KEY DATES
* NOTE all GOLD winners from 2020 can be fast tracked without resubmission - ask for details!
August 1st 2020 |
AWARDS OPEN |
|
March 5th 2021 |
LAST DATE TO SUBMIT ENTRIES |
|
April 2021 |
SHORTLIST ANNOUNCED |
|
23-27 AUGUST 20211-3 SEPTEMBER 202113-16 SEPTEMBER 2021 |
|
|
6-9 DECEMBER 2021 |
|
|
AWARDS PRICING OPTIONS
THE GLOBAL TOP RANKING PERFORMERS AWARDS PRICING
(Note we will issue a credit of $195 for every finalist who subsequently purchases a conference ticket - this applies to non discounted conference tickets only and this discount can only be used once. Your entry fee must also be fully paid up at the time you request the $195 discount. Offers and promotions cannot be combined)
Company awards (per award category)*| Company awards (per award category)* | $395 USD |
| Individual awards (per award category)* | $ 195 USD |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
