Award Winners - APAC Region 2008

2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas

Best Contact Center Agent - Customer Service

Gold Medal Winner: Kylee Johnson
Best Contact Center Agent - Sales

Gold Medal Winner: Edwin Law

Silver Medal Winner: Jeff Gapps
Best Contact Center Leader

Gold Medal Winner: May Kwan

Silver Medal Winner: Steve McKenzie

Bronze Medal Winner: Passorn Thanyasiri
Runners Up:
  • Chris Moriarty of Strike Force Sales
  • Chaiyapat Puangchompu of Standard Chartered Bank
Best Contact Center Trainer

Gold Medal Winner: Sonia Georgievska

Silver Medal Winner: Oh Nitan

Bronze Medal Winner: Renate Siefert
Best in Customer Service

Gold Medal Presenter: James Kang

Silver Medal Presenter: Nitaya Phithaksphongs

Bronze Medal Presenter: Steve McKenzie
Runner Up:
  • Kylie Johnson of Datacom
Best Community Spirit

Gold Medal Presenter: Jim Down and Mitchele Villanueva

Silver Medal Presenter: Dr. Wali Niaz Mughni
Best Supervisor

Gold Medal Winner: Wang Teck Heng

Silver Medal Winner: Evan Donnelly

Bronze Medal Winner: Darren Cox
Runner Up:
  • Areerat Chobtham of Standard Chartered Bank
Best Contact Center (Under 50 Agents)

Gold Medal Presenter: Takahiro Shiina

Silver Medal Presenter: Darawan Rattana Amornchai

Bronze Medal Presenter: Steve McKenzie
Runner Up:
  • Ciaran McGuigan of Strike Force Sales
Best Contact Center (51 - 249 Agents)

Gold Medal Presenter: May Kwan

Silver Medal Presenter: Kylie MacKenzie

Bronze Medal Presenter: Ben Oxford
Runners Up:
  • PT Bank Mandiri
  • ANZ
  • NTT Solco
Best Contact Center (250+ Agents)

Gold Medal Presenter: Antoine Casgraine

Silver Medal Presenter: Sandeep Aggarwal

Bronze Medal Presenter: Yuichi Ikusawa
Runner Up:
  • China Telecom
  • Datacom

NON-PRESENTING GOLD MEDAL WINNERS

Best Outbound Campaign
Runners Up:
  • Standard Chartered Bank
  • Ensign Communique
Best Outsourcing Partnership
& Optus
Runners Up:
  • Strike Force Sales & Sherlock Group
  • Ensign Communique & Systec Systems
  • True Touch & NOK Airline
Best Support Professional - Workforce Planning
Syed Atif Ali of
Runner Up:
  • Mogan Babu of Shell
Best Support Professional - IT
Yin Yuan of
Runners Up:
  • Imran Khan of Ensign Communique
  • Alson Yeo King Hong of NTUC Income
Best Support Professional - Human Resource
Angela Tsui of
Runners Up:
  • Aminarti Widiati of PT Bank Mandiri
  • Abdur Rehman Baig of Ensign Communique
Best Technology Innovation - Vendor Solution
Runner Up:
  • HEP
Best Technology Innovation - Internal Solution
Runners Up:
  • Australian Taxation Office
  • Intelenet
Best Recruitment Campaign

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Local Contacts

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Contacts in United States
Daniel Persuitte
Customer Service Director
MassMutual
 
Brian Halley
Client Relations Manager
ECommerce LLC
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Articles

Turkish Automotive Company Reflects on Gold Medal Win in Customer Service
Dogus Otomotiv in Turkey was named Best in Customer Service for a Medium In-House Contact Center at ...
August 17, 2017 5:00 AM
Winning A Gold Medal For Turkcell Global Bilgi Means Great Things In Growing Customer Service Industry
Melda Sofuoglu of Turkcell Global Bilgi presented on behalf of her company and won a Gold Medal in t...
August 11, 2017 5:00 AM