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THE AWARDS ARE CURRENTLY CLOSED

We would love to let you know when they open!

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After filling in your details, select the relevant mailing lists so we can keep you updated then continue to the awards pages to find out more about the program or visit our main site (select from the options at the end)

Country

Award Winners - APAC Region 2008

2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas

Best Contact Center Agent - Customer Service
Gold Medal Winner: Kylee Johnson

Best Contact Center Agent - Sales
Gold Medal Winner: Edwin Law	Silver Medal Winner: Jeff Gapps

Best Contact Center Leader
Gold Medal Winner: May Kwan	Silver Medal Winner: Steve McKenzie
Bronze Medal Winner: Passorn Thanyasiri
Runners Up: Chris Moriarty of Strike Force Sales Chaiyapat Puangchompu of Standard Chartered Bank

Best Contact Center Trainer
Gold Medal Winner: Sonia Georgievska	Silver Medal Winner: Oh Nitan
Bronze Medal Winner: Renate Siefert

Best in Customer Service
Gold Medal Presenter: James Kang	Silver Medal Presenter: Nitaya Phithaksphongs
Bronze Medal Presenter: Steve McKenzie
Runner Up: Kylie Johnson of Datacom

Best Community Spirit
Gold Medal Presenter: Jim Down and Mitchele Villanueva	Silver Medal Presenter: Dr. Wali Niaz Mughni

Best Supervisor
Gold Medal Winner: Wang Teck Heng	Silver Medal Winner: Evan Donnelly
Bronze Medal Winner: Darren Cox
Runner Up: Areerat Chobtham of Standard Chartered Bank

Best Contact Center (Under 50 Agents)
Gold Medal Presenter: Takahiro Shiina	Silver Medal Presenter: Darawan Rattana Amornchai
Bronze Medal Presenter: Steve McKenzie
Runner Up: Ciaran McGuigan of Strike Force Sales

Best Contact Center (51 - 249 Agents)
Gold Medal Presenter: May Kwan	Silver Medal Presenter: Kylie MacKenzie
Bronze Medal Presenter: Ben Oxford
Runners Up: PT Bank Mandiri ANZ NTT Solco

Best Contact Center (250+ Agents)
Gold Medal Presenter: Antoine Casgraine	Silver Medal Presenter: Sandeep Aggarwal
Bronze Medal Presenter: Yuichi Ikusawa
Runner Up: China Telecom Datacom

NON-PRESENTING GOLD MEDAL WINNERS

Best Outbound Campaign

Runners Up: Standard Chartered Bank Ensign Communique

Best Outsourcing Partnership
& Optus
Runners Up: Strike Force Sales & Sherlock Group Ensign Communique & Systec Systems True Touch & NOK Airline

Best Support Professional - Workforce Planning
Syed Atif Ali of
Runner Up: Mogan Babu of Shell

Best Support Professional - IT
Yin Yuan of
Runners Up: Imran Khan of Ensign Communique Alson Yeo King Hong of NTUC Income

Best Support Professional - Human Resource
Angela Tsui of
Runners Up: Aminarti Widiati of PT Bank Mandiri Abdur Rehman Baig of Ensign Communique

Best Technology Innovation - Vendor Solution

Runner Up: HEP

Best Technology Innovation - Internal Solution

Runners Up: Australian Taxation Office Intelenet

Best Recruitment Campaign

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Video Testimonials

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EMEA 2022 CONFERENCE A GREAT SUCCESS

Raj Wadhwani | ContactCenterWorld.com

awesome

June 17, 2022 11:24 AM EST

Next Gen Conference Venue Bali 2022

Grace Heny | Contact Center Indonesia

Awesome _ lets go to Bali July 2022

March 11, 2022 8:37 PM EST

Dian Sahri Ramadhan | PT. Bank Central Asia, Tbk

Wow!!! can't wait to welcome all the delegates to my home country.

March 16, 2022 8:59 PM EST

Showing 1 - 2 of 344 items

Articles

« Previous Next »

Award winners - Interview With Desmond Henry Leo from DHL International (S) Pte Ltd

Desmond Henry Leo of DHL Singapore opens up about his experience in participating in the ContactCent...
August 8, 2019

Day Five of International Contact Center Week

Since 2008 ContactCenterWorld.com has been encouraging people all over the world to celebrate Intern...
September 14, 2018

Day Four of International Contact Center Week

A global celebration is happening all around the world for International Contact Center Week. It's d...
September 13, 2018

Day Three Suggestions for International Contact Center Week

The 11th annual International Contact Center Week is in full swing. A week-long celebration across t...
September 12, 2018

Showing 1 - 4 of 69 items

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	Members Choice Awards This program has been designed for vendors of products and services to receive customer satisfaction scores direct from their customers.

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