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Award Winners - Americas 2007

2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas

Best Contact Center Agent
Gold Medal Winner: Kelly Chen	Silver Medal Winner:Greg Muffuleto
Bronze Medal Winner: Carlos Aguilar

Best Contact Center Supervisor
Gold Medal Winner: Geoff Dalessio	Silver Medal Winner: Elba Elizondo Shales
Bronze Medal Winner: Jeanette Miller

Best Contact Center Leader
Gold Medal Winner: Drew Frogley	Silver Medal Winner: Kevin Smith
Bronze Medal Winner: Yolanda Perez

Best Contact Center Trainer
Gold Medal Winner: Donita Trowell	Silver Medal Winner: Micheal Inman
Bronze Medal Winner: Rachel Davis

Best in Customer Service
Gold Medal Winner: Raoul Iotti	Silver Medal Winner: Jeremy Joseph
Bronze Medal Winner: Todd Trauntvein

Best Community Spirit
Gold Medal Winner: Dara Ambriz	Silver Medal Winner: Robert O'Leary

Best Technology Innovation
Gold Medal Winner: Robert Cate	Silver Medal Winner: Paul Hallett
Bronze Medal Winner: Scott Boone

Best Outbound Campaign
Gold Medal Winner: Chuck Baker	Silver Medal Winner: Michael Beauchamp

Best Contact Center (Under 50 Agents)
Gold Medal Winner: Nathalia Theyer-McComb	Silver Medal Winner: Todd Trauntvein

Best Contact Center (51-249 Agents)
Gold Medal Winner: Patsy Bertoia	Silver Medal Winner: Vanda Borean
Bronze Medal Winner: Meg Frantz

Best Contact Center (250+ Agents)
Gold Medal Winner: Charlie Cavolina	Silver Medal Winner: Drew Frogley
Bronze Medal Winner: Carol Erban

Quick Links

Judge / Sponsor

Local Contacts

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