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Award Winners - EMEA Region 2008
2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006
World Rankings | EMEA | APAC | Americas
| Best Contact Center Agent - Customer Service | |
  Gold Medal Winner: Andreea Gurmai  |
  Silver Medal Winner: Kelly Nuttall  |
  Bronze Medal Winner: Steven Williams  |
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Runners Up:
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| Best Contact Center Agent - Sales |  Gold Medal Winner: Susan Bown  |
 Silver Medal Winner: Marin Cosmin Ionut  |
| Best Contact Center Leader |  Gold Medal Winner: Les Blacker |
 Silver Medal Winner: Wayne Bradbury  |
 Bronze Medal Winner: Hennie Lange  |
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Runners Up:
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| Best Contact Center Trainer |  Gold Medal Winner: Alexis Farndell  |
 Silver Medal Winner: Francois Venter  |
 Bronze Medal Winner: Louise Kelly  |
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Runner Up:
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| Best in Customer Service |  Gold Medal Presenter: Omer Soylu  |
 Silver Medal Presenter: Jim Kearns  |
 Bronze Medal Presenter: Tamsin Bradford  |
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Runners Up:
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| Best Community Spirit |  Gold Medal Presenter: Diane Capazorio  |
 Silver Medal Presenter: Bridget du Toit |
 Bronze Medal Presenter: Vala Marcou  |
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Runner Up:
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| Best Supervisor |  Gold Medal Winner: Colett Muller |
 Silver Medal Winner: Tim Duxbury  |
 Bronze Medal Winner: Mary Crowdy  |
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Runner Up:
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| Best Contact Center (Under 50 Agents) |  Gold Medal Presenter: Antony Demetriades  |
 Silver Medal Presenter: Jo Radcliff  |
 Bronze Medal Presenter: Dr. Gerwin Ziebig  |
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| Best Contact Center (51 - 249 Agents) |  Gold Medal Presenter: John McClusky  |
 Silver Medal Presenter: Lana O'Reilly  |
 Bronze Medal Presenter: Julie Pocock |
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Runners Up:
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| Best Contact Center (250+ Agents) | |
 Gold Medal Presenter: Gunita Bullitte  |
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NON-PRESENTING GOLD MEDAL WINNERS
| Best Outbound Campaign | |
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Runners Up:
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| Best Outsourcing Partnership | |
| & Response Handling
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Runners Up:
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| Best Support Professional - Workforce Planning | |
| Anna Thomson of
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Runners Up:
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| Best Support Professional - IT | |
Kabir Vaderaa of 
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Runner Up:
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| Best Technology Innovation - Vendor Solution | |
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Runners Up:
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| Best Technology Innovation - Internal Solution | |
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Runners Up:
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| Best Recruitment Campaign | |
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Runners Up:
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Quick Links
Local Contacts
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 Contacts in United States
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