Award Winners - EMEA Region 2008
2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006
World Rankings | EMEA | APAC | Americas
Best Contact Center Agent - Sales | ![]() ![]() Gold Medal Winner: Susan Bown ![]() |
![]() ![]() Silver Medal Winner: Marin Cosmin Ionut ![]() |
Best Contact Center Leader | ![]() ![]() Gold Medal Winner: Les Blacker ![]() |
![]() ![]() Silver Medal Winner: Wayne Bradbury ![]() |
![]() ![]() Bronze Medal Winner: Hennie Lange ![]() |
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Runners Up:
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Best Contact Center Trainer | ![]() ![]() Gold Medal Winner: Alexis Farndell ![]() |
![]() ![]() Silver Medal Winner: Francois Venter ![]() |
![]() ![]() Bronze Medal Winner: Louise Kelly ![]() |
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Runner Up:
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Best in Customer Service | ![]() ![]() Gold Medal Presenter: Omer Soylu ![]() |
![]() ![]() Silver Medal Presenter: Jim Kearns ![]() |
![]() ![]() Bronze Medal Presenter: Tamsin Bradford ![]() |
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Runners Up:
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Best Community Spirit | ![]() ![]() Gold Medal Presenter: Diane Capazorio ![]() |
![]() ![]() Silver Medal Presenter: Bridget du Toit ![]() |
![]() ![]() Bronze Medal Presenter: Vala Marcou ![]() |
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Runner Up:
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Best Supervisor | ![]() ![]() Gold Medal Winner: Colett Muller ![]() |
![]() ![]() Silver Medal Winner: Tim Duxbury ![]() |
![]() ![]() Bronze Medal Winner: Mary Crowdy ![]() |
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Runner Up:
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Best Contact Center (Under 50 Agents) | ![]() ![]() Gold Medal Presenter: Antony Demetriades ![]() |
![]() ![]() Silver Medal Presenter: Jo Radcliff ![]() |
![]() ![]() Bronze Medal Presenter: Dr. Gerwin Ziebig ![]() |
Best Contact Center (51 - 249 Agents) | ![]() ![]() Gold Medal Presenter: John McClusky ![]() |
![]() ![]() Silver Medal Presenter: Lana O'Reilly ![]() |
![]() ![]() Bronze Medal Presenter: Julie Pocock ![]() |
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Runners Up:
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Best Contact Center (250+ Agents) | |
![]() ![]() Gold Medal Presenter: Gunita Bullitte ![]() |
NON-PRESENTING GOLD MEDAL WINNERS
Best Outbound Campaign | |
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Best Outsourcing Partnership | |
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Best Support Professional - Workforce Planning | |
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Runners Up:
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Best Support Professional - IT | |
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Runner Up:
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Best Technology Innovation - Vendor Solution | |
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Best Technology Innovation - Internal Solution | |
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Runners Up:
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Best Recruitment Campaign | |
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Runners Up:
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