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Award Winners - World Finals 2008

2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas

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Best Contact Center (Under 50 Agents)
Gold Medal Presenter: Antony Demetriades	Silver Medal Presenter: Manon Tremblay
Bronze Medal Presenter:Takahiro Shiina

Best Contact Center (51 - 249 Agents)
Gold Medal Presenter: Graham Kingma	Silver Medal Presenter: Angelina Lee
Bronze Medal Presenter: Leah Ivers (Left) & Ciara Coghlan (Right)

Best Contact Center (250+ Agents)
Gold Medal Presenter: Antoine Casgrain (Left) & Adele Reddington	Silver Medal Presenter: Raoul Iotti
Bronze Medal Presenter: Gunita Bullitte

Best Customer Service
Gold Medal Presenter: Pauline Low	Silver Medal Presenter: Lynn O'Neill
Bronze Medal Presenter: Ömer Lütfi Soylu

Best Customer Service Agent
Gold Medal Winner: Brian Scifres	Silver Medal Winner: Andreea Gurmai
Bronze Medal Winner: Kylie Johnson

Best Sales Agent
Gold Medal Winner: Edwin Law	Silver Medal Winner: Shamesh Ramsunder
Bronze Medal Winner: Susan Bown

Best Contact Center Trainer
Gold Medal Winner: Alexis Farndell	Silver Medal Winner: Joshua Keuning
Bronze Medal Winner: Sonia Georgievska

Best Community Spirit
Gold Medal Presenter: Linda Chando	Silver Medal Presenter: Tracey Czakan
Bronze Medal Presenter: Gena McChesney

Best Contact Center Supervisor
Gold Medal Winner: Elba Elizondo-Shales	Silver Medal Winner: Colett Muller
Bronze Medal Winner: Wang Teck Heng

Best Contact Center Leader
Gold Medal Winner: Les Blacker	Silver Medal Winner: May Kwan
Bronze Medal Winner: Roy Gaunce

Best Technology Innovation - Internal Solution
Gold Medal Presenter: Vildan Çal Ozel	Silver Medal Presenter: Raoul Iotti
Bronze Medal Presenter: Alson Yeo King Hong

Best Technology Innovation - Vendor Solution
Gold Medal Presenter: David Scott	Silver Medal Presenter: Dr. Wali Mughni (Left) & Chris Rieple

Best Outbound Campaign
Gold Medal Presenter: Brenda Wellwood	Silver Medal Presenter: Marius Swanepoel
Bronze Medal Presenter: Pan Yu

Best Recruitment Campaign
Gold Medal Presenter: Sandy Savage	Silver Medal Presenter: Taleen Tchalikian
Bronze Medal Presenter: Dr. Wali Mughni

Best Outsourcing Partnership
Gold Medal Presenter: Rick Costa & Optus	Silver Medal Presenter: Paul Mather (Left) & Pamela Martin (Right) & Response Handling
Bronze Medal Presenter: David Scott & Affiliated Computer Services