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Award Winners - World Finals 2008
2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006
World Rankings | EMEA | APAC | Americas
 = View Video |
|
| Best Contact Center (Under 50 Agents) | |
  Gold Medal Presenter: Antony Demetriades  |
  Silver Medal Presenter: Manon Tremblay  |
  Bronze Medal Presenter:Takahiro Shiina  |
|
| Best Contact Center (51 - 249 Agents) |  Gold Medal Presenter: Graham Kingma  |
 Silver Medal Presenter: Angelina Lee  |
  Bronze Medal Presenter: Leah Ivers (Left) & Ciara Coghlan (Right)  |
|
| Best Contact Center (250+ Agents) |  Gold Medal Presenter: Antoine Casgrain (Left) & Adele Reddington  |
 Silver Medal Presenter: Raoul Iotti  |
 Bronze Medal Presenter: Gunita Bullitte  |
|
| Best Customer Service | 
Gold Medal Presenter: Pauline Low  |
 Silver Medal Presenter: Lynn O'Neill  |
 Bronze Medal Presenter: Ömer Lütfi Soylu  |
|
| Best Customer Service Agent |  Gold Medal Winner: Brian Scifres  |
 Silver Medal Winner: Andreea Gurmai  |
 Bronze Medal Winner: Kylie Johnson  |
|
| Best Sales Agent |
 Gold Medal Winner: Edwin Law |
 Silver Medal Winner: Shamesh Ramsunder  |
 Bronze Medal Winner: Susan Bown  |
|
| Best Contact Center Trainer |  Gold Medal Winner: Alexis Farndell  |
 Silver Medal Winner: Joshua Keuning  |
 Bronze Medal Winner: Sonia Georgievska |
|
| Best Community Spirit |  Gold Medal Presenter: Linda Chando  |
 Silver Medal Presenter: Tracey Czakan 
|
 Bronze Medal Presenter: Gena McChesney 
|
|
| Best Contact Center Supervisor |  Gold Medal Winner: Elba Elizondo-Shales  |
 Silver Medal Winner: Colett Muller  |
 Bronze Medal Winner: Wang Teck Heng |
|
| Best Contact Center Leader |  Gold Medal Winner: Les Blacker  |
 Silver Medal Winner: May Kwan |
 Bronze Medal Winner: Roy Gaunce  |
|
| Best Technology Innovation - Internal Solution |  Gold Medal Presenter: Vildan Çal Ozel |
Silver Medal Presenter: Raoul Iotti |
 Bronze Medal Presenter: Alson Yeo King Hong |
|
| Best Technology Innovation - Vendor Solution |  Gold Medal Presenter: David Scott  |
 Silver Medal Presenter: Dr. Wali Mughni (Left)  & Chris Rieple  |
| Best Outbound Campaign |  Gold Medal Presenter: Brenda Wellwood  |
 Silver Medal Presenter: Marius Swanepoel  |
 Bronze Medal Presenter: Pan Yu  |
|
| Best Recruitment Campaign |  Gold Medal Presenter: Sandy Savage |
 Silver Medal Presenter: Taleen Tchalikian |
Bronze Medal Presenter: Dr. Wali Mughni |
|
| Best Outsourcing Partnership |  Gold Medal Presenter: Rick Costa  & Optus |
  Silver Medal Presenter: Paul Mather (Left) & Pamela Martin (Right) & Response Handling |
Bronze Medal Presenter: David Scott & Affiliated Computer Services |
|
| Best Support Professional - IT |  Gold Medal Winner: Kabir Vaderaa  |
 Silver Medal Winner: Rob Frayser |
| Best Support Professional - Workforce Planning |  Gold Medal Winner: Robert Jarrett  |
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