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  • OTHER AWARDS:
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Award Winners - World Finals 2008

2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


= View Video
Best Contact Center (Under 50 Agents)

Gold Medal Presenter: Antony Demetriades

Silver Medal Presenter: Manon Tremblay

Bronze Medal Presenter:Takahiro Shiina

Best Contact Center (51 - 249 Agents)

Gold Medal Presenter: Graham Kingma

Silver Medal Presenter: Angelina Lee

Bronze Medal Presenter: Leah Ivers (Left) & Ciara Coghlan (Right)

Best Contact Center (250+ Agents)

Gold Medal Presenter: Antoine Casgrain (Left) & Adele Reddington

Silver Medal Presenter: Raoul Iotti

Bronze Medal Presenter: Gunita Bullitte

Best Customer Service

Gold Medal Presenter: Pauline Low

Silver Medal Presenter: Lynn O'Neill

Bronze Medal Presenter: Ömer Lütfi Soylu

Best Customer Service Agent

Gold Medal Winner: Brian Scifres

Silver Medal Winner: Andreea Gurmai

Bronze Medal Winner: Kylie Johnson

Best Sales Agent

Gold Medal Winner: Edwin Law

Silver Medal Winner: Shamesh Ramsunder

Bronze Medal Winner: Susan Bown

Best Contact Center Trainer

Gold Medal Winner: Alexis Farndell

Silver Medal Winner: Joshua Keuning

Bronze Medal Winner: Sonia Georgievska

Best Community Spirit

Gold Medal Presenter: Linda Chando

Silver Medal Presenter: Tracey Czakan

Bronze Medal Presenter: Gena McChesney

Best Contact Center Supervisor

Gold Medal Winner: Elba Elizondo-Shales

Silver Medal Winner: Colett Muller

Bronze Medal Winner: Wang Teck Heng

Best Contact Center Leader

Gold Medal Winner: Les Blacker

Silver Medal Winner: May Kwan

Bronze Medal Winner: Roy Gaunce

Best Technology Innovation - Internal Solution

Gold Medal Presenter: Vildan Çal Ozel

Silver Medal Presenter: Raoul Iotti

Bronze Medal Presenter: Alson Yeo King Hong

Best Technology Innovation - Vendor Solution

Gold Medal Presenter: David Scott

Silver Medal Presenter: Dr. Wali Mughni (Left)

& Chris Rieple

Best Outbound Campaign

Gold Medal Presenter: Brenda Wellwood

Silver Medal Presenter: Marius Swanepoel

Bronze Medal Presenter: Pan Yu

Best Recruitment Campaign

Gold Medal Presenter: Sandy Savage

Silver Medal Presenter: Taleen Tchalikian

Bronze Medal Presenter: Dr. Wali Mughni

Best Outsourcing Partnership

Gold Medal Presenter: Rick Costa
& Optus

Silver Medal Presenter: Paul Mather (Left) & Pamela Martin (Right)
& Response Handling

Bronze Medal Presenter: David Scott
& Affiliated Computer Services

Best Support Professional - IT

Gold Medal Winner: Kabir Vaderaa

Silver Medal Winner: Rob Frayser

Best Support Professional - Workforce Planning

Gold Medal Winner: Robert Jarrett

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Local Contacts

Looking to speak with locals who have gone through these awards? Click on your country flag for contacts we can put you in touch with!

You must be a member and logged-in, in order to communicate with these contacts.

Contacts in United States
Ertugrul Cam
Technical Team Lead - IT Executive
Agilence Inc.

 
Fred Stacey
General Manager
Cloud Call Center Search

 
View more contacts in United States
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Video Testimonials

Global Top Ranking Performers Awards - Best in the World 2020

Raj Wadhwani | ContactCenterWorld.com

awesome gala and awards

February 25, 2021 12:29 PM EST

Clint Waltman | Ec3

Fantastic presentation as usual. Congratulations to your entire team and obviously yourself Raj for pulling off the near-impossible!

February 26, 2021 1:40 AM EST

Articles

Award winners - Interview With Desmond Henry Leo from DHL International (S) Pte Ltd
Desmond Henry Leo of DHL Singapore opens up about his experience in participating in the ContactCent...
August 8, 2019 5:00 AM
Like 3

Day Five of International Contact Center Week
Since 2008 ContactCenterWorld.com has been encouraging people all over the world to celebrate Intern...
September 14, 2018 5:00 AM