Watch the short video below or read the description here:
Award presented to the individual who in the opinion of judges has contributed most to the CX program within their organization.
Who can enter:
Manager/Consultant & Leaders
(where leader is an entrant with a Director or ‘C’ level title.
Entrants complete an online survey form about their CX contribution to the company and explain what and how they were involved in CX strategies and projects. Judges
will look for specific information not generalisations.
Stage 1 - judging is completed online by experts including past winners (where relevant)
Stage 2 - finalists announced after the stage 1 judging and are asked to prepare a presentation and present what they do and how. They do this at our awards regional conference (online in 2021).
At the awards conference all entrants get to see how other entrants perform in the same category. They are judged by the audience and then, at the awards ceremony, we announce the regional winners.
Regional winners then get to compete in the world finals for the title ‘Best In The World’ title
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