Watch the short video below or read the description here:
Given to the Contact Center that demonstrates a commitment to the community (often local) by getting involved and supporting charity or support programs that help individuals in the community who may need help and support. You will be asked to explain the role of the contact center/company, the activities you undertake to benefit the community and the results (i.e. funds raised, items donated etc).
Who Should Enter:
A local, national or international Contact Center.
Entrants will be asked to explain the community programs in detail and how this benefits the community and motivation of staff within the contact center
Stage 1 - judging is completed online by experts including past winners (where relevant)
Stage 2 - finalists announced after the stage 1 judging and are asked to prepare a presentation and present what they do and how. They do this at our awards regional conference (online in 2021)
At the awards conference all entrants get to see how other entrants perform in the same category. They are judged by the audience and then, at the awards ceremony, we announce the regional winners.
Regional winners then get to compete in the world finals for the title ‘Best In The World’ title
PLEASE LOG IN