Watch the short video below or read the description here:
Description:
Award presented to the contact center / help desk / customer service center with the overall best design and features to enhance employee satisfaction. It is aimed at centralised centers
Who Should Enter:
A local, national or international Center that has created an environment within the last 24 months.
Process:
Entrants will be asked to explain the design features in the center – how they help with employee wellness and engagement and also how entrants measure the effect on morale and motivation. Entrants should also post lots of photos showing the design features and consider a video where possible
Stage 1 - judging is completed online by experts including past winners (where relevant)
Stage 2 - finalists announced after the stage 1 judging and are asked to prepare a presentation and present what they do and how. They do this at our awards regional conference (online in 2021)
At the awards conference all entrants get to see how other entrants perform in the same category. They are judged by the audience and then, at the awards ceremony, we announce the regional winners.
Regional winners then get to compete in the world finals for the title ‘Best In The World’ title
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