Watch the short video below or read the description here:
Given to the overall Best direct response campaign managed by a contact center. You will be asked to explain the campaign and results. All types of direct marketing activities are eligible from DRTV to direct mail, email marketing etc
Who Should Enter:
A local, national or international Contact Center including inhouse, outsourced and government/not for profit centers.
Entrants will be asked to explain the campaign in detail including purpose of the campaign, strategy, targets set and the results. Entrants will also be asked to share best practices
Stage 1 - judging is completed online by experts including past winners (where relevant)
Stage 2 - finalists announced after the stage 1 judging and are asked to prepare a presentation and present what they do and how. They do this at our awards regional conference (online in 2021)
At the awards conference all entrants get to see how other entrants perform in the same category. They are judged by the audience and then, at the awards ceremony, we announce the regional winners.
Regional winners then get to compete in the world finals for the title ‘Best In The World’ title
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