Watch the short video below or read the description here:
Who Should Enter:
A company who can demonstrate an ‘all channels’ CX program that delivers outstanding results.
complete an online survey form about operational performance, employee
engagement, strategies and what you consider are your best practices in CX
across the entire organisation (in all areas you service customers)
Stage 1 - judging is completed online by experts including past winners (where relevant)
Stage 2 - finalists announced after the stage 1 judging and are asked to prepare a presentation and present what they do and how. They do this at our awards regional conference (online in 2021).
At the awards conference all entrants get to see how other entrants perform in the same category. They are judged by the audience and then, at the awards ceremony, we announce the regional winners.
Regional winners then get to compete in the world finals for the title ‘Best In The World’ title
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