Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE

2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


World Rankings

RankChangeCountryGoldSilverBronzeTotal
10 Indonesia1312631
2+12 South Africa83213
3-1 United States64212
4+11 Malaysia4307
5-1 Portugal5106
6-3 Canada0415
7-2 Turkey3003
8New Czech Republic1203
9+1 Australia2002
9-3 United Kingdom2002
11+5 Saudi Arabia1102
11-3 Japan1102
13-2 Ukraine1012
14+2 Germany0000
14-2 Brazil0000
14+2 Russia0000
14+2 Albania0000
14-1 Brunei0000
14+2 Ireland0000
14+2 Poland0000
14+2 Fiji0000
14+2 New Zealand0000
14+2 Hong Kong0000
14+2 China0000
14+2 Greece0000
14-7 Singapore0000
14-5 Spain0000
14+2 India0000
14+2 Palestine0000
14+2 Jamaica0000

COMPANY AWARDS

Best In Customer Service

United Kingdom


Hinduja Global Solutions UK Ltd.
Small (Outsourced)

Indonesia


Directorate General of Taxes
Medium (Inhouse)

Saudi Arabia


Bank Aljazira
Medium (Inhouse)

United States


MassMutual
Medium (Inhouse)

Malaysia


Vads Berhad
Medium (Outsourced)

Canada


Hinduja Global Solutions Canada
Medium (Outsourced)

Ukraine


PrJSC "MTS Ukraine"
Mega (Inhouse)

South Africa


Multichoice South Africa
Mega (Inhouse)

Indonesia


PT. Bank Central Asia, Tbk
Mega (Inhouse)

Portugal


Teleperformance Portugal
Mega (Outsourced)

Malaysia


Vads Berhad
Mega (Outsourced)

Indonesia


PT Bank Mandiri Persero Tbk
Large (Inhouse)

Czech Republic


CEZ ZS
Large (Inhouse)
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =