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2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006
World Rankings | EMEA | APAC | Americas
World Rankings |
|
| Rank | Change | Country | Gold | Silver | Bronze | Total |
|---|---|---|---|---|---|---|
| 1 | 0 |  Indonesia | 5 | 6 | 7 | 18 |
| 2 | 0 |  United States | 3 | 6 | 5 | 14 |
| 3 | +6 |  Malaysia | 4 | 3 | 2 | 9 |
| 4 | +8 |  Portugal | 4 | 2 | 0 | 6 |
| 5 | +3 |  Turkey | 3 | 3 | 0 | 6 |
| 6 | +3 |  South Africa | 2 | 3 | 1 | 6 |
| 7 | -3 |  Australia | 2 | 1 | 2 | 5 |
| 8 | -1 |  Japan | 3 | 0 | 0 | 3 |
| 9 | -6 |  Canada | 0 | 3 | 0 | 3 |
| 10 | New |  Poland | 2 | 0 | 0 | 2 |
| 11 | -5 |  Singapore | 1 | 1 | 0 | 2 |
| 12 | +3 |  Russia | 0 | 1 | 1 | 2 |
| 13 | +5 |  Ukraine | 0 | 0 | 2 | 2 |
| 13 | +2 |  United Kingdom | 0 | 0 | 2 | 2 |
| 15 | New |  Jamaica | 1 | 0 | 0 | 1 |
| 15 | New |  China | 1 | 0 | 0 | 1 |
| 15 | New |  Hong Kong | 1 | 0 | 0 | 1 |
| 18 | New |  Saudi Arabia | 0 | 1 | 0 | 1 |
| 19 | -6 |  Palestine | 0 | 0 | 0 | 0 |
| 19 | -8 |  Albania | 0 | 0 | 0 | 0 |
| 19 | -14 |  Ireland | 0 | 0 | 0 | 0 |
| 19 | -1 |  Fiji | 0 | 0 | 0 | 0 |
| 19 | -6 |  Germany | 0 | 0 | 0 | 0 |
| 19 | -4 |  Greece | 0 | 0 | 0 | 0 |
COMPANY AWARDS| Best Contact Center | ||
 |  Malaysia QNet  Small (Inhouse) | |
 |  Russia Acronis  Small (Inhouse) | |
|  Japan Softbank Mobile  Small (Outsourced) | |
 |  United States Orion  Small (Outsourced) | |
|  United Kingdom Woven  Small (Outsourced) | |
|  Turkey DHL  Medium (Inhouse) | |
|  Saudi Arabia Bank Aljazira  Medium (Inhouse) | |
|  Singapore Housing & Development Board  Medium (Inhouse) | |
|  Australia Western Power  Medium (Inhouse) | |
 |  Jamaica Scotiabank Group- Jamaica  Medium (Inhouse) | |
 | Japan MSD K.K.  Medium (Inhouse) | |
| Japan Solco Corporation  Medium (Outsourced) | |
|  Indonesia PT. Bank Central Asia, Tbk  Mega (Inhouse) | |
| Australia National Australia Bank  Mega (Inhouse) | |
| United States DHL Large (Inhouse) | |
| Indonesia PT Bank Mandiri Persero Tbk -tbk-largex2-logo.jpg){kind=logo} Large (Inhouse) | |
|  Portugal Teleperformance Portugal  Mega (Outsourced) | |
| United States Agero  Mega (Outsourced) | |
| Malaysia Vads Berhad  Mega (Outsourced) | |
| Best In Customer Service | ||
| Portugal NOS  Mega (Inhouse) | |
| Malaysia SingTel  Large (Inhouse) | |
| United States Vivint  Large (Inhouse) | |
| Indonesia PT. Bank Central Asia, Tbk Mega (Inhouse) | |
| United States Agero Mega (Outsourced) | |
| Turkey AssisTT  Mega (Outsourced) | |
 | Raj Wadhwani | ContactCenterWorld amazing professionals. amazing best practices. amazing event August 22, 2023 10:15 PM EST |
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