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2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006
World Rankings | EMEA | APAC | Americas
Best Contact Center | ||
![]() | ![]() United States BNY Mellon ![]() | |
![]() | ![]() Australia Link:Q ![]() | |
![]() | ![]() United States New York Life ![]() | |
![]() | ![]() Turkey Turk Ekonomi Bankasi ![]() | |
![]() | ![]() United States Whirlpool Corporation ![]() | |
![]() | ![]() Malaysia Vads Berhad ![]() | |
![]() | ![]() Turkey Turkcell Global Bilgi ![]() |
Best In Customer Service | ||
![]() | ![]() Canada Virgin Mobile Canada ![]() | |
![]() | ![]() Ireland Sportingbet ![]() | |
![]() | ![]() Indonesia PT. Bank Central Asia, Tbk ![]() |
Best Technology Innovation - Internal Solution | ||
![]() | ![]() Singapore NTUC Income ![]() | |
![]() | ![]() Portugal MEO ![]() | |
![]() | ![]() United States BNY Mellon ![]() |
Best Community Spirit | ||
![]() | ![]() United States Accent ![]() | |
![]() | ![]() South Africa Kelly, A Division of the Kelly Group Ltd ![]() | |
![]() | ![]() Singapore Connect Centre Private Limited ![]() |
Best Outbound Campaign | ||
![]() | ![]() Turkey Turk Ekonomi Bankasi ![]() | |
![]() | ![]() Indonesia PT Bank Mandiri Persero Tbk ![]() | |
![]() | ![]() Canada Bell Aliant ![]() |
Best Recruitment Campaign | ||
![]() | ![]() United States MassMutual ![]() | |
![]() | ![]() Portugal PT Contact ![]() |
Best Contact Center Sales Professional | |||
![]() | ![]() Canada Dennis BuddenDennis Budden - Bell Aliant ![]() | ||
![]() | ![]() United States Stuart ClarkStuart Clark - New York Life ![]() |
Best Contact Center Supervisor | |||
![]() | ![]() South Africa Zainool Abedeen BuxZainool Abedeen Bux - Rewardsco Contact Centres ![]() | ||
![]() | ![]() Singapore Benny YeeBenny Yee - NTUC Income ![]() | ||
![]() | ![]() Canada Denise KeatingDenise Keating - Bell Aliant ![]() |
Best Contact Center Support Professional - HR | |||
![]() | ![]() United States Brittany BrannonBrittany Brannon - Whirlpool Corporation ![]() | ||
![]() | ![]() Japan Yoshimi TsueYoshimi Tsue - Fujitsu ![]() |
Best Contact Center Support Professional - IT | |||
![]() | ![]() Germany Gregor WillenbergGregor Willenberg - Competence Call Center ![]() | ||
![]() | ![]() Indonesia Meidilah Dwi PutraMeidilah Dwi Putra - PT Bank Mandiri Persero Tbk ![]() |
Best Contact Center Support Professional - Workforce Planning | |||
![]() | ![]() United States Gian BrackinGian Brackin - New York Life ![]() | ||
![]() | ![]() Indonesia Pitut FihantiPitut Fihanti - PT Bank Mandiri Persero Tbk ![]() |
Best Contact Center Trainer | |||
![]() | ![]() United Kingdom Donna WalkerDonna Walker - Capita ![]() | ||
![]() | ![]() United States Kimberly KilbyKimberly Kilby - New York Life ![]() | ||
![]() | ![]() Japan Masayo ShimamotoMasayo Shimamoto - Transcosmos, Inc. ![]() |
Best Customer Service Professional | |||
![]() | ![]() Bulgaria Samuil FilipovSamuil Filipov - 60K, International Contact Centres ![]() | ||
![]() | ![]() Indonesia Via Rahmadian TinasVia Rahmadian Tinas - PT. Bank Central Asia, Tbk ![]() | ||
![]() | ![]() Canada Talli OsborneTalli Osborne - Virgin Mobile Canada ![]() |
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