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COMPANY AWARDS

Best Contact Center

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BNY Mellon

Australia


Link:Q

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New York Life

Turkey


Turk Ekonomi Bankasi

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Whirlpool Corporation

Malaysia


Vads Berhad

Turkey


Turkcell Global Bilgi

Best In Customer Service

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Virgin Mobile Canada

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Sportingbet

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PT. Bank Central Asia, Tbk

Best Technology Innovation - Internal Solution

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NTUC Income

Portugal


MEO

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Accent

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Kelly, A Division of the Kelly Group Ltd

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Connect Centre Private Limited

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Turk Ekonomi Bankasi

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PT Bank Mandiri Persero Tbk

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INDIVIDUAL AWARDS

Best Contact Center Sales Professional

Canada

Dennis Budden
Dennis Budden - Bell Aliant

United States

Stuart Clark
Stuart Clark - New York Life

Best Contact Center Supervisor

South Africa

Zainool Abedeen Bux
Zainool Abedeen Bux - Rewardsco Contact Centres

Singapore

Benny Yee
Benny Yee - NTUC Income

Canada

Denise Keating
Denise Keating - Bell Aliant

Best Contact Center Support Professional - HR

United States

Brittany Brannon
Brittany Brannon - Whirlpool Corporation

Japan

Yoshimi Tsue
Yoshimi Tsue - Fujitsu

Best Contact Center Support Professional - IT

Germany

Gregor Willenberg
Gregor Willenberg - Competence Call Center

Indonesia

Meidilah Dwi Putra
Meidilah Dwi Putra - PT Bank Mandiri Persero Tbk

Best Contact Center Support Professional - Workforce Planning

United States

Gian Brackin
Gian Brackin - New York Life

Indonesia

Pitut Fihanti
Pitut Fihanti - PT Bank Mandiri Persero Tbk

Best Contact Center Trainer

United Kingdom

Donna Walker
Donna Walker - Capita

United States

Kimberly Kilby
Kimberly Kilby - New York Life

Japan

Masayo Shimamoto
Masayo Shimamoto - Transcosmos, Inc.

Best Customer Service Professional

Bulgaria

Samuil Filipov
Samuil Filipov - 60K, International Contact Centres

Indonesia

Via Rahmadian Tinas
Via Rahmadian Tinas - PT. Bank Central Asia, Tbk

Canada

Talli Osborne
Talli Osborne - Virgin Mobile Canada
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