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GO FOR GOLD!

15th ANNUAL GLOBAL AWARDS

for:Contact center, employee engagement, CX & business strategies
ENTER NOW!
customer experience
employee engagement
business strategies
contact center
Tech Innovation

2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Contact Center - Small

United States

BNY Mellon

Best Contact Center - Medium

Australia

Link:Q

United States

New York Life

Turkey

Turk Ekonomi Bankasi

Best Contact Center - Large

United States

Whirlpool Corporation

Malaysia

Vads Berhad

Turkey

Turkcell Global Bilgi

Best In Customer Service -

Canada

Virgin Mobile Canada

Ireland

Sportingbet

Indonesia

PT. Bank Central Asia, Tbk

Best Technology Innovation - Internal Solution -

Singapore

NTUC Income

Portugal

MEO

United States

BNY Mellon

Best Community Spirit -

United States

Accent

South Africa

Kelly, A Division of the Kelly Group Ltd

Singapore

Connect Centre Private Limited

Best Outbound Campaign -

Turkey

Turk Ekonomi Bankasi

Indonesia

PT Bank Mandiri Persero Tbk

Canada

Bell Aliant

Best Recruitment Campaign -

United States

MassMutual

Portugal

PT Contact

INDIVIDUAL AWARDS

Best Contact Center Sales Professional -

Canada

Dennis Budden - Bell Aliant

United States

Stuart Clark - New York Life

Best Contact Center Supervisor -

South Africa

Zainool Abedeen Bux - Rewardsco Contact Centres

Singapore

Benny Yee - NTUC Income

Canada

Denise Keating - Bell Aliant

Best Contact Center Support Professional - HR -

United States

Brittany Brannon - Whirlpool Corporation

Japan

Yoshimi Tsue - Fujitsu

Best Contact Center Support Professional - IT -

Germany

Gregor Willenberg - Competence Call Center

Indonesia

Meidilah Dwi Putra - PT Bank Mandiri Persero Tbk

Best Contact Center Support Professional - Workforce Planning -

United States

Gian Brackin - New York Life

Indonesia

Pitut Fihanti - PT Bank Mandiri Persero Tbk

Best Contact Center Trainer -

United Kingdom

Donna Walker - Vertex

United States

Kimberly Kilby - New York Life

Japan

Masayo Shimamoto - Transcosmos, Inc.

Best Customer Service Professional -

Bulgaria

Samuil Filipov - 60K, International Contact Centres

Indonesia

Via Rahmadian Tinas - PT. Bank Central Asia, Tbk

Canada

Talli Osborne - Virgin Mobile Canada
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