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GO FOR GOLD!

16th ANNUAL GLOBAL AWARDS

Thank you for checking out the Most Prestigious Awards in the Contact Center World

Our current awards program is closed however we can keep you updated with news
and ensure you are the first to hear when the new awards open if you would like to receive updates click here

2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Contact Center - Small

United States

BNY Mellon

Best Contact Center - Medium

Australia

Link:Q

United States

New York Life

Turkey

Turk Ekonomi Bankasi

Best Contact Center - Large and Mega

United States

Whirlpool Corporation

Malaysia

Vads Berhad

Turkey

Turkcell Global Bilgi

Best In Customer Service -

Canada

Virgin Mobile Canada

Ireland

Sportingbet

Indonesia

PT. Bank Central Asia, Tbk

Best Technology Innovation - Internal Solution -

Singapore

NTUC Income

Portugal

MEO

United States

BNY Mellon

Best Community Spirit -

United States

Accent

South Africa

Kelly, A Division of the Kelly Group Ltd

Singapore

Connect Centre Private Limited

Best Outbound Campaign -

Turkey

Turk Ekonomi Bankasi

Indonesia

PT Bank Mandiri Persero Tbk

Canada

Bell Aliant

Best Recruitment Campaign -

United States

MassMutual

Portugal

PT Contact

INDIVIDUAL AWARDS

Best Contact Center Sales Professional -

Canada

Dennis Budden
Dennis Budden - Bell Aliant

United States

Stuart Clark
Stuart Clark - New York Life

Best Contact Center Supervisor -

South Africa

Zainool Abedeen Bux
Zainool Abedeen Bux - Rewardsco Contact Centres

Singapore

Benny Yee
Benny Yee - NTUC Income

Canada

Denise Keating
Denise Keating - Bell Aliant

Best Contact Center Support Professional - HR -

United States

Brittany Brannon
Brittany Brannon - Whirlpool Corporation

Japan

Yoshimi Tsue
Yoshimi Tsue - Fujitsu

Best Contact Center Support Professional - IT -

Germany

Gregor Willenberg
Gregor Willenberg - Competence Call Center

Indonesia

Meidilah Dwi Putra
Meidilah Dwi Putra - PT Bank Mandiri Persero Tbk

Best Contact Center Support Professional - Workforce Planning -

United States

Gian Brackin
Gian Brackin - New York Life

Indonesia

Pitut Fihanti
Pitut Fihanti - PT Bank Mandiri Persero Tbk

Best Contact Center Trainer -

United Kingdom

Donna Walker
Donna Walker - Capita

United States

Kimberly Kilby
Kimberly Kilby - New York Life

Japan

Masayo Shimamoto
Masayo Shimamoto - Transcosmos, Inc.

Best Customer Service Professional -

Bulgaria

Samuil Filipov
Samuil Filipov - 60K, International Contact Centres

Indonesia

Via Rahmadian Tinas
Via Rahmadian Tinas - PT. Bank Central Asia, Tbk

Canada

Talli Osborne
Talli Osborne - Virgin Mobile Canada
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