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2024 Industry Champion Page

Welcome Industry Champions!


... well maybe not just yet! With this program we encourage you to reach out to all your contacts/connections and industry colleagues and ask them to vote for you! The award is given to the individuals and also to companies with the overall high vote counts!

This is a very prestigious program and it is truly an honor for anyone to receive this public recognition from the World's No.1 Contact Center Association and to be seen by all our 225,000 members as a 'go to' industry leader!

About the program

  • There is no cost to be in the program even if you were nominated! 

  • The closing date for entries depends on your region
    • AMERICAS - 30th April 2024
    • EMEA - 31st May 2024
    • APAC - 30th June 2024


  • You do not have to be present at our NEXT GENERATION Contact Center & Customer Engagement Best Practice Conferences to win the award however delegates will be asked to also vote and if they meet you in person this may help. 

  • Winners will also have a logo to state they are the Industry Champion.

  • A winner will be chosen for each country. Winners must have a min of 50 valid votes.

  • Nominations can be made by anyone in the industry and you may not know who nominated you as we do not disclose any individual names or company names of those making a nomination unless we have their permission!

  • Employees, shareholders, customers, and people in the contact center industry can vote for you! These are all considered valid.

  • You will receive periodic updates by email and you can browse comments from voters on your company page on

Promotional Ideas!

Here are some tools/ideas to help you promote your participation and encourage the industry and colleagues to vote! 

  • Add a signature to your emails and even website (where relevant)

  • Post an image on Instagram

  • Mention this on LinkedIn and share regular updates

  • Share this on Facebook and keep your Facebook contacts updated with progress!

  • Tweet the news!

  •    use #contactcenterworld on all posts, please!

... in all cases make sure you direct anyone interested to vote for you.

Click on the banner above to get a zip file with logos!

NOTE: The download may open a blank window and your browser may not show you an option to download Y/N - it may just auto-download to your 'downloads' folder - please check. If you still don't see the logos email and let us know what browser you are using.

To find your relevant link for emails/banners etc follow these instructions:

For individuals (non-company award) go to your profile page (start by logging in and click on the My Services tab then My Profile) and at the very top of your page you will see your profile link - share this and your contacts will see they can vote for you when they visit your profile!

For company, awards find your company profile page on by searching for it and then share the link to your company page. We do recommend you ensure all your staff shown in the members list also show their photos and profiles correctly - you want to be seen as a major player and an active one so make sure you advise all your staff to update profiles! 

Final Tips!

  • Do let everyone know about your participation - not just once but repeat the call for votes several times!
  • Do use social media channels
  • Do make sure you add links to vote for you
  • Do make sure your personal profile or company page is up to date - you are a leader and want people to see you as one!
  • Don't think just because you are small you can't win or that you are big so will win!

Good luck! 



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