Also, The 2023 '18th Annual' Global Top Ranking Performers Awards are OPEN!

The Industry's Most Prestigious Awards Program from the World's Largest Contact Center Association.

• Over 2000 Entrants Annually 
• The Best From 80+ Nations
• From The Small To The Mega Centers 
• They Compete In 50+ Award Categories! Individual. Team and Company Awards!
• The ONLY truly Global Awards and Recognition Program.

Find Out More: https://www.contactcenterworld.com/worldawards/

How the awards program works

Individual Industry Champion Award:

1. We invite anyone to enter as champion! Each country will have a dedicated page where all those wishing to participate can enter for free.

2. The Industry Champion is an individual person. They may be the leader of a company or someone working within a company who has contributed to the growth and/or image of the contact center industry in your country.

3. Entrants must solicit votes from members of the industry who can share comments about the entrants work for the industry.

4. The winners will be the entrants who meet the minimum entry level of 50 valid votes and have the highest number of total valid votes by the close date in the following categories:

- Inhouse Contact Center Leader / Manager (employed and working in a center) - broken down by size*
- Outsourced Contact Center Leader / Manager (employed and working in a center)- broken down by size*
- Consultant (independent)
- Trainer (independent or employed by a center or company)
- Industry Guru (employed by a company - typically a vendor)
* small (under 50 staff), medium (51-249), large (250-999), mega (1,000+)

5. Nominations accepted up till midnight US NYC 30th May 2023

The finalists will be invited to our 2023 Regional NEXT GENERATION Contact Center & CX Best Practice events where we will announce the winners

6. The judges' decision is final.

7. Note - if you work in the contact center space and are not a member of our Global Association, we will create an account for you and connect you with the person you are voting for. If you are a member already, we will also connect you if you are not already connected.

To access a page with details for entrants in this award click here.

Company Industry Champion Award - Most Respected Contact Center Companies

1. We invite any company who sells any kind of product OR service to contact centers to enter for free as well as any contact center or industry association/group.

2. The Company Industry Champion will be the corporation in each country who has the overall highest number of valid votes (min 50) in that country by the deadline in the following categories:

- Industry Vendor (sells products or services to contact centers)
- Industry Association  
- Contact Center (under 50 FTE, 51-249, 250-999, 1000+) and broken down by inhouse / outsourced 

3. Entrants must solicit votes from contacts/ customers of theirs who can share comments about the company.

4. Nominations accepted up till midnight US NYC 30th May 2023

5. The finalists will be invited to our 2023 Regional NEXT GENERATION Contact Center & CX Best Practice events where we will announce the winners

6. The judges' decision is final.

Note - if you work in the contact center space and are not a member of our Global Association, we will create an account for you and connect you with the person you are voting for. If you are a member already, we will also connect you if you are not already connected.

To access a page with details for entrants in this award click here 

How to Vote / Nominate a person or company!

Select here if you are voting for or nominating a person or a company and follow the easy steps to complete your vote/nomination.

Personal Company