Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Judging Criteria

To qualify as a judge, you must meet the following criteria:

You must have a minimum of 5 years experience in the Contact Center industry, or possess equivalent experience
You must be prepared to remotely access entrant information and provide feedback

Declaration of Principles

Personnel of ContactCenterWorld.com, Awards Team, Judges and Examiners pledge to maintain these professional principles in execution of their responsibilities.
Individuals shall conduct themselves professionally and responsibly with high standards and ethical conduct at all times.
Individuals shall avoid placing themselves in a position where there is a perceived conflict of interest.
Individuals will uphold the confidences of all parties involved in the judging or examination process.
Individuals shall not accept retainers, commissions, or consideration in kind from any party in exchange for confidential information or disclosures that could influence the outcome and integrity of the Awards process.
Individuals shall not serve any private or special interest in the fulfillment of their duties when judging or when examining any organization or business he/she is, or has been employed with.
Individuals will not intentionally communicate any information that may compromise the integrity or confidentiality of the Awards process and/or its outcome.
Individuals shall not publically announce their involvement as a judge until the 1st stage online judging is complete - you will be advised of this by ContactCenterWorld