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Print Winners!

Award Winners - EMEA Region 2019

2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


Best Contact Center Executive / Director
Dave D'Arcy - Vonage
United Kingdom

Best Contact Center Operational Manager
Best Contact Center Sales Professional
Best Contact Center Supervisor
Best Contact Center Trainer
Best Customer Service Professional
Best Contact Center Support Professional - HR
Best Contact Center Support Professional - IT
Best Project Manager
Best Quality Auditor
Best Sales Manager
Best Community Spirit
Best Contact Center - Small (Inhouse)
Best Contact Center - Medium (Inhouse)
Bank Aljazira
Saudi Arabia

Best Contact Center - Medium (Outsourced)
Smollan
South Africa

Best Contact Center - Large (Outsourced)
Talksure
South Africa

Best Contact Center - Mega (Outsourced)
AssisTT
Turkey

Best Help Desk
Bank Aljazira
Saudi Arabia

Best In Customer Service - Small
Best In Customer Service - Medium
Bank Aljazira
Saudi Arabia

ENERJISA
Turkey

Best In Customer Service - Large and Mega
AssisTT
Turkey

Best Incentive Scheme
Best Public Services Center
Best Outbound Campaign
NOS
Portugal

Best Outsourcing Partnership
Best Recruitment Campaign
Best Sales Campaign - Inbound or Outbound
Best Technology Innovation - Internal Solution
Best use of Self-service Technology
Best use of Social Media in the Contact Center
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