Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Print Winners!

Award Winners - APAC Region 2022

2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


Best Contact Center Executive / Director
Best Contact Center Operational Manager
Best Contact Center Sales Professional
Best Contact Center Supervisor
Best Contact Center Trainer
Best Customer Service Professional
Best Analyst
Best Client Services Manager (Outsourced Services)
Best Contact Center Support Professional - HR
Best Contact Center Support Professional - IT
Best Contact Center Support Professional - Workforce Planning
Best Customer Service Manager
Best CX Champion
Best Project Manager
Best Quality Auditor
Best Sales Manager
Best Client / Account Management Team
Tokopedia
Indonesia

& IGT Solutions



Best Customer Service Team
Tokopedia
Indonesia

& IGT Solutions



Best IT Team
Tokopedia
Indonesia

& IGT Solutions



Best Quality Team
Best Retention Team
Best Sales Team
Best Social Media Team
Best VIP Service Team
Tokopedia
Indonesia

& IGT Solutions



Best Community Spirit
Best Contact Center
Best Direct Response Campaign
Tokopedia
Indonesia

& IGT Solutions



Best Help Desk
Tokopedia
Indonesia

& MitraComm Ekasarana



Best In Customer Service
Best Incentive Scheme
Best Public Services Center
Pertamina
Indonesia

Best Contact Center Design Award
Best Crisis Management Campaign
Tokopedia
Indonesia

& MitraComm Ekasarana



Best Customer Loyalty Program
Best CX Branch / Retail Service
Best Employee Engagement
Best Employee Wellness Program
Tokopedia
Indonesia

& MitraComm Ekasarana



Best Green Contact Center
Best Home / Remote Agent Program
DBS Bank
Indonesia

BANK BRI
Indonesia

& PT. BRI



Teleperformance Indonesia
Indonesia

& Bytedance



Tokopedia
Indonesia

& MitraComm Ekasarana



Best Improvement Award - External Consulting / Training Service
Best Organizational CX
Tokopedia
Indonesia

& Mitracomm Ekasarana



Best Outbound Campaign
Best Outsourcing Partnership
PT. Bank Central Asia, Tbk
Indonesia

& PT Mitracomm Ekasarana



PT. Bank Central Asia, Tbk
Indonesia

& PT Infomedia Nusantara



Best Recruitment Campaign
Best Sales Campaign - Inbound or Outbound
Best Technology Innovation - Internal Solution
DBS Bank
Indonesia

HSBC
Hong Kong

Tokopedia
Indonesia

& IGT Solutions



Best Technology Innovation Award Vendor - Self-service Solution
Best use of Self-service Technology
Tokopedia
Indonesia

& IGT Solutions



Pertamina
Indonesia

DBS Bank
Taiwan

Best use of Social Media in the Contact Center
Blibli.com
Indonesia

BANK BRI
Indonesia

Tokopedia
Indonesia

& MitraComm Ekasarana



both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =