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Print Winners!

Award Winners - APAC Region 2022

2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

EMEA | APAC | Americas


Best Contact Center Executive / Director
Best Contact Center Operational Manager
Best Contact Center Sales Professional
Best Contact Center Supervisor
Best Contact Center Trainer
Best Customer Service Professional
Best Analyst
Best Client Services Manager (Outsourced Services)
Best Contact Center Support Professional - HR
Best Contact Center Support Professional - IT
Best Contact Center Support Professional - Workforce Planning
Best Customer Service Manager
Best CX Champion
Best Project Manager
Best Quality Auditor
Best Sales Manager
Best Client / Account Management Team
Tokopedia
Indonesia

& IGT Solutions



Best Customer Service Team
Tokopedia
Indonesia

& IGT Solutions



Best IT Team
Tokopedia
Indonesia

& IGT Solutions



Best Quality Team
Best Retention Team
Best Sales Team
Best Social Media Team
Best VIP Service Team
Tokopedia
Indonesia

& IGT Solutions



Best Community Spirit
Best Contact Center
Tokopedia
Indonesia

& MitraComm Ekasarana



Best Direct Response Campaign
Tokopedia
Indonesia

& IGT Solutions



Best Help Desk
Tokopedia
Indonesia

& MitraComm Ekasarana



Best In Customer Service
Best Incentive Scheme
Best Public Services Center
Pertamina
Indonesia

& PT. Infomedia Nusantara



Best Contact Center Design Award
Best Crisis Management Campaign
Tokopedia
Indonesia

& MitraComm Ekasarana



Best Customer Loyalty Program
Pertamina
Indonesia

& PT. Infomedia Nusantara



Best CX Branch / Retail Service
Best Employee Engagement
Best Employee Wellness Program
Tokopedia
Indonesia

& MitraComm Ekasarana



Best Green Contact Center
Best Home / Remote Agent Program
DBS Bank
Indonesia

BANK BRI
Indonesia

& PT. BRI



Teleperformance Indonesia
Indonesia

& Bytedance



Tokopedia
Indonesia

& MitraComm Ekasarana



Best Improvement Award - External Consulting / Training Service
Best Organizational CX
Tokopedia
Indonesia

& Mitracomm Ekasarana



Pertamina
Indonesia

& PT. Infomedia Nusantara



Best Outbound Campaign
Best Outsourcing Partnership
PT. Bank Central Asia, Tbk
Indonesia

& PT Mitracomm Ekasarana



PT. Bank Central Asia, Tbk
Indonesia

& PT Infomedia Nusantara



Best Recruitment Campaign
Best Sales Campaign - Inbound or Outbound
Best Technology Innovation - Internal Solution
DBS Bank
Indonesia

HSBC
Hong Kong

Tokopedia
Indonesia

& IGT Solutions



Best Technology Innovation Award Vendor - Self-service Solution
Best use of Self-service Technology
Tokopedia
Indonesia

& IGT Solutions



Pertamina
Indonesia

& PT. Infomedia Nusantara



DBS Bank
Taiwan

Best use of Social Media in the Contact Center
Blibli.com
Indonesia

BANK BRI
Indonesia

Tokopedia
Indonesia

& MitraComm Ekasarana



Pertamina
Indonesia

& PT. Infomedia Nusantara



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