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GO FOR GOLD!

16th ANNUAL GLOBAL AWARDS

Print Winners!

Award Winners - APAC Region 2010

2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Community Spirit

Runners Up:
    Best Contact Center - Small (Outsourced)
    Celcom
    Malaysia

    Best Contact Center - Large and Mega (Inhouse)

    Runners Up:
    • PT Bank Mandiri Persero Tbk
    Best Contact Center - Large and Mega (Outsourced)
    Best Help Desk
    Celcom
    Malaysia

    Best In Customer Service (Inhouse)

    Runners Up:
    • Softbank Mobile
    • PT. Bank Central Asia, Tbk
    Best In Customer Service (Outsourced)
    HCL
    India

    Best Incentive Scheme
    NCS
    Singapore


    Runners Up:
      Best Outsourcing Partnership
      Best Technology Innovation - Internal Solution (Inhouse)

      Runners Up:
      • HCL

      INDIVIDUAL AWARDS

      Best Contact Center Leader

      Runners Up:
      • Kelvin Price of Altisource Portfolio Solutions
      • Takahiro Shiina of Boehringer Ingelheim
      Best Contact Center Sales Professional

      Runners Up:
      • Khairul Alwi of Vads Berhad
      Best Contact Center Supervisor
      Best Contact Center Trainer

      Runners Up:
      • Toshiko Ikawa of Fujitsu
      Best Customer Service Professional
      Best Contact Center Support Professional - HR
      Best Contact Center Support Professional - IT
      Best Contact Center Support Professional - Workforce Planning
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