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Print Winners!

Award Winners - EMEA Region 2023

2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


Best Contact Center
ABSA Bank
South Africa

Ec3
South Africa

& Mix Telematics




Runners Up:
    Best Contact Center Executive / Director
    Best Direct Response Campaign
    Best Emergency Services Center
    Pusula Call Center
    Turkey

    & Presidency of Migration Management YÄ°MER 157



    Best In Customer Service
    Best Incentive Scheme
    ABSA Bank
    South Africa

    Best Public Services Center - Small
    Best Public Services Center - Mega
    Pusula Call Center
    Turkey

    & The Ministry of Labor and Social Security



    Best Public Services Center - Small and Mid Size
    Best Contact Center Design Award - Mega
    Smart Link
    Saudi Arabia

    Best Contact Center Support Professional - Workforce Planning
    Best Employee Engagement - Mega
    Best Employee Wellness Program - Mega

    Runners Up:
      Best Home / Remote Agent Program - Mega
      Best Improvement Award - External Consulting / Training Service
      AssisTT
      Turkey

      Best Outbound Campaign

      Runners Up:
        Best Outsourcing Partnership
        Petrol Ofisi A.s.
        Turkey

        & Webhelp



        Best Quality Team
        Best Recruitment Campaign
        Best Sales Campaign - Inbound or Outbound
        Best Technology Innovation - Internal Solution - Large
        Best Technology Innovation Award Vendor - Live Agent Support Solution
        Noetica
        United Kingdom

        Grypp
        United Kingdom


        Runners Up:
          Best use of Self-service Technology
          Best use of Social Media in the Contact Center - Medium
          Ec3
          South Africa

          Best use of Social Media in the Contact Center - Small and Mid Size
          Ec3
          South Africa

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