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ContactCenterWorld.com
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2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006
World Rankings | EMEA | APAC | Americas
| Best Contact Center | |
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Runners Up: | |
| Best Contact Center Executive / Director | |
| Best Direct Response Campaign | |
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| Best Emergency Services Center | |
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| Best In Customer Service | |
| Best Incentive Scheme | |
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| Best Public Services Center - Small | |
| Best Public Services Center - Mega | |
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| Best Public Services Center - Small and Mid Size | |
| Best Contact Center Design Award - Mega | |
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| Best Contact Center Support Professional - Workforce Planning | |
| Best Employee Engagement - Mega | |
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| Best Employee Wellness Program - Mega | |
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Runners Up: | |
| Best Home / Remote Agent Program - Mega | |
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| Best Improvement Award - External Consulting / Training Service | |
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| Best Outbound Campaign | |
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Runners Up: | |
| Best Outsourcing Partnership | |
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| Best Quality Team | |
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| Best Recruitment Campaign | |
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| Best Sales Campaign - Inbound or Outbound | |
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| Best Technology Innovation - Internal Solution - Large | |
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| Best Technology Innovation Award Vendor - Live Agent Support Solution | |
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Runners Up: | |
| Best use of Self-service Technology | |
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| Best use of Social Media in the Contact Center - Medium | |
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| Best use of Social Media in the Contact Center - Small and Mid Size | |
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