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Print Winners!

Award Winners - APAC Region 2021

2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


Best Contact Center Executive / Director
Best Contact Center Operational Manager
Best Contact Center Sales Professional
Best Contact Center Supervisor
Best Contact Center Trainer
Best Customer Service Professional
Best Analyst
Best Client Services Manager (Outsourced Services)
Best Contact Center Support Professional - HR
Best Contact Center Support Professional - IT
Best Contact Center Support Professional - Workforce Planning
Best Customer Service Manager
Best CX Champion
Best Project Manager
Best Quality Auditor
Best Sales Manager
Best Community Spirit
Tokopedia
Indonesia

BANK BRI
Indonesia

Best Contact Center
Telkomsel
Indonesia

Pertamina
Indonesia

Best Direct Response Campaign
BANK BRI
Indonesia

Best Emergency Services Center
Best Help Desk
LinkAja
Indonesia

Best In Customer Service
Best Incentive Scheme
Bukalapak
Indonesia

BANK BRI
Indonesia

LinkAja
Indonesia

Best Public Services Center
Pertamina
Indonesia

Best Contact Center Design Award
BANK BRI
Indonesia

Best Crisis Management Campaign
Tokopedia
Indonesia

LinkAja
Indonesia

Telkomsel
Indonesia

Best Customer Loyalty Program
Tokopedia
Indonesia

Pertamina
Indonesia

Best CX Branch / Retail Service - Large and Mega
Telkomsel
Indonesia

Best Employee Engagement
Blibli.com
Indonesia

Tokopedia
Indonesia

Telkomsel
Indonesia

Best Employee Wellness Program
Telkomsel
Indonesia

Best Green Contact Center
BANK BRI
Indonesia

BANK BRI
Indonesia

Best Home / Remote Agent Program
BANK BRI
Indonesia

LinkAja
Indonesia

Best Improvement Award - External Consulting / Training Service
LinkAja
Indonesia

Best Organizational CX
Tokopedia
Indonesia

Telkomsel
Indonesia

Best Outbound Campaign
BANK BRI
Indonesia

Best Outsourcing Partnership
Bank Negara Indonesia
Indonesia

& Infomedia Nusantara



PT. Bank Central Asia, Tbk
Indonesia

& PT Infomedia Nusantara



Telkomsel
Indonesia

& PT INFOMEDIA NUSANTARA



Tokopedia
Indonesia

& PT MitraComm Ekasarana



PT. Bank Central Asia, Tbk
Indonesia

& PT MITRACOMM EKASARANA



Pertamina
Indonesia

Best Recruitment Campaign
BANK BRI
Indonesia

Best Sales Campaign - Inbound or Outbound
BANK BRI
Indonesia

Best Technology Innovation - Internal Solution
Bukalapak
Indonesia

BANK BRI
Indonesia

Telkomsel
Indonesia

Best Technology Innovation Award Vendor - Self-service Solution
Best use of Self-service Technology
Tokopedia
Indonesia

BANK BRI
Indonesia

Pertamina
Indonesia

Best use of Social Media in the Contact Center - Large and Mega
Tokopedia
Indonesia

BANK BRI
Indonesia

Telkomsel
Indonesia

Best use of Social Media in the Contact Center - Small and Mid Size
Blibli.com
Indonesia

Pertamina
Indonesia

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