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GO FOR GOLD!

15th ANNUAL GLOBAL AWARDS

for:Contact center, employee engagement, CX & business strategies
ENTER NOW!
customer experience
employee engagement
business strategies
contact center
Tech Innovation

Award Winners - EMEA Region 2009

2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Community Spirit
Ooredoo
Qatar

PT Contact
Portugal

Best Contact Center - Medium
Holiday Extras Ltd
United Kingdom

British Gas
Scotland


Highly Commended:
  • National Bank of Greece
  • Mellon Poland Sp. z o.o.
Best Contact Center - Large
Citi
Ireland


Highly Commended:
  • MEO
  • EDF Energy
  • Arab National Bank
Best In Customer Service
MEO
Portugal


Highly Commended:
  • National Bank of Greece
  • Turk Ekonomi Bankasi
  • MEO
  • Citi
  • Competence Call Center
Best Technology Innovation - Internal Solution
MEO
Portugal


Highly Commended:
  • PT Contact
  • Ooredoo
Best Outbound Campaign
Ooredoo
Qatar


Highly Commended:
  • MEO
  • National Bank of Greece
  • PT Contact
  • Mellon Poland Sp. z o.o.
Best Technology Innovation - Vendor Solution
SDL
United Kingdom


Highly Commended:
  • Ooredoo
  • Transversal

INDIVIDUAL AWARDS

Best Contact Center Leader

Highly Commended:
  • Luay AlNimri of Arab National Bank
  • Pinar Baytoren of Turk Ekonomi Bankasi
  • Peter Mooney of Holiday Extras Ltd
Best Contact Center Sales Professional

Highly Commended:
  • Nihal Gulcan of Turk Ekonomi Bankasi
Best Contact Center Supervisor

Highly Commended:
  • Kaloyan Valev of 60K, International Contact Centres
  • Marta Cicha of Mellon Poland Sp. z o.o.
  • Anmar Faris of Ooredoo
  • Kaloyan Valev of 60K, International Contact Centres
Best Contact Center Trainer
Donna Walker - Vertex
United Kingdom


Highly Commended:
  • Wendy Mellett of Vertex
Best Customer Service Professional
Best Contact Center Support Professional - IT

Highly Commended:
  • Sagren Naidoo of Direct Channel Holdings
  • Samah Abdullah of Ooredoo
Best Contact Center Support Professional - Workforce Planning

Highly Commended:
  • Vera Mateus of PT Contact
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