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ContactCenterWorld.com
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2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006
World Rankings | EMEA | APAC | Americas
| Best Contact Center Executive / Director | |
| Best Contact Center Operational Manager | |
| Best Contact Center Sales Professional | |
| Best Contact Center Supervisor | |
| Best Contact Center Trainer | |
| Best Customer Service Professional | |
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| Best Analyst | |
| Best Client Services Manager (Outsourced Services) | |
| Best Contact Center Support Professional - HR | |
| Best Contact Center Support Professional - IT | |
| Best Contact Center Support Professional - Workforce Planning | |
| Best Project Manager | |
| Best Quality Auditor | |
| Best Sales Manager | |
Runners Up:
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| Best Community Spirit | |
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| Best Contact Center - Small (Inhouse) | |
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| Best Contact Center - Medium (Inhouse) | |
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| Best Contact Center - Large (Inhouse) | |
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| Best Contact Center - Large (Outsourced) | |
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| Best Contact Center - Mega (Inhouse) | |
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| Best Direct Response Campaign | |
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| Best Help Desk - Large | |
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| Best Help Desk - Mega | |
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| Best In Customer Service - Small | |
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| Best In Customer Service - Medium | |
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| Best In Customer Service - Large | |
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| Best In Customer Service - Mega | |
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| Best Incentive Scheme | |
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| Best Contact Center Design Award | |
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| Best Customer Loyalty Program | |
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| Best Green Contact Center | |
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| Best Home / Remote Agent Program | |
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| Best Outbound Campaign | |
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| Best Outsourcing Partnership | |
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| Best Recruitment Campaign | |
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| Best Sales Campaign - Inbound or Outbound | |
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| Best Technology Innovation - Internal Solution - Large and Mega | |
| Best Technology Innovation - Internal Solution - Small and Mid Size | |
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| Best use of Self-service Technology | |
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| Best use of Social Media in the Contact Center - Small | |
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| Best use of Social Media in the Contact Center - Medium | |
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| Best use of Social Media in the Contact Center - Mega | |
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| Best use of Social Media in the Contact Center - Small and Mid Size | |
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