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GO FOR GOLD!

15th ANNUAL GLOBAL AWARDS

for:Contact center, employee engagement, CX & business strategies
ENTER NOW!
customer experience
employee engagement
business strategies
contact center
Tech Innovation

Award Winners - Americas Region 2017

2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Community Spirit (Inhouse)
Optum
United States

Web.Com, Inc
United States

MassMutual
United States

Best Contact Center - Small (Outsourced)
xperigo
Canada

Best Contact Center - Large (Inhouse)
Web.Com, Inc
United States

MassMutual
United States

Best Contact Center - Large (Outsourced)
ListenTrust
United States

Best Contact Center - Mega (Inhouse)
Optum
United States

Best Contact Center - Small to Medium (Outsourced)
xperigo
Canada

Best Help Desk (Inhouse)
MassMutual
United States

Best Help Desk (Outsourced)
xperigo
Canada

Best In Customer Service (Inhouse)
MassMutual
United States

Best In Customer Service (Outsourced)
xperigo
Canada

Best Home / Remote Agent Program (Inhouse)
Optum
United States

Best Outsourcing Partnership (Outsourced)
Best Technology Innovation - Internal Solution - Small (Inhouse)
Scivantage
United States

Best Technology Innovation - Internal Solution - Small (Outsourced)
xperigo
Canada

Best Technology Innovation - Internal Solution - Small to Medium (Inhouse)
Scivantage
United States

Best Technology Innovation - Internal Solution - Small to Medium (Outsourced)
xperigo
Canada

Best use of Self-service Technology (Inhouse)
Scivantage
United States

Best use of Self-service Technology (Outsourced)
Best use of Social Media in the Contact Center (Inhouse)
Cisco
United States

INDIVIDUAL AWARDS

Best Contact Center Executive / Director (Inhouse)
Best Contact Center Operational Manager (Inhouse)
Best Contact Center Sales Professional (Outsourced)
Best Customer Service Professional (Inhouse)
Best Analyst (Inhouse)
Best Contact Center Support Professional - IT (Inhouse)
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