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Print Winners!

Award Winners - EMEA Region 2017

2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


Best Contact Center Executive / Director
Best Contact Center Operational Manager
Best Contact Center Supervisor
Best Contact Center Trainer
Best Client Services Manager (Outsourced Services)
Best Contact Center Support Professional - HR
Best Project Manager
Best Quality Auditor
Best Sales Manager

Runners Up:
    Best Contact Center - Medium (Inhouse)
    ABSA Bank
    South Africa

    Bank Aljazira
    Saudi Arabia

    Best Contact Center - Medium (Outsourced)
    EXL Service
    South Africa

    Best Contact Center - Large (Inhouse)
    Arçelik
    Turkey

    Mashreq Bank
    United Arab Emirates

    CEZ ZS
    Czech Republic

    Talksure
    South Africa

    Best Contact Center - Large (Outsourced)
    Best Contact Center - Mega (Inhouse)
    Best Contact Center - Mega (Outsourced)
    AssisTT
    Turkey

    Best In Customer Service - Small
    Best In Customer Service - Medium
    Bank Aljazira
    Saudi Arabia

    Best In Customer Service - Large and Mega
    CEZ ZS
    Czech Republic

    Best Incentive Scheme
    mBANK
    Poland

    Best Customer Loyalty Program
    Arçelik
    Turkey

    Best Outbound Campaign
    Best Outsourcing Partnership
    Best Recruitment Campaign
    Best Sales Campaign - Inbound or Outbound
    Best Technology Innovation - Internal Solution - Large
    Best Technology Innovation - Internal Solution - Mega
    AssisTT
    Turkey

    Best Technology Innovation - Internal Solution - Small and Mid Size
    Vestel
    Turkey

    Best use of Self-service Technology
    Best use of Social Media in the Contact Center
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