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GO FOR GOLD!

15th ANNUAL GLOBAL AWARDS

for:Contact center, employee engagement, CX & business strategies
ENTER NOW!
customer experience
employee engagement
business strategies
contact center
Tech Innovation

Award Winners - EMEA Region 2017

2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Contact Center - Medium (Inhouse)
ABSA Bank
South Africa

Bank Aljazira
Saudi Arabia

Best Contact Center - Medium (Outsourced)
EXL Service
South Africa

Best Contact Center - Large (Inhouse)
Mashreq Bank
United Arab Emirates

Arçelik
Turkey

CEZ ZS
Czech Republic

Talksure
South Africa

Best Contact Center - Large (Outsourced)
Best Contact Center - Mega (Inhouse)
Best Contact Center - Mega (Outsourced)
AssisTT
Turkey

Best In Customer Service - Small
Best In Customer Service - Medium
Bank Aljazira
Saudi Arabia

Best In Customer Service - Large
CEZ ZS
Czech Republic

Best Incentive Scheme
mBANK
Poland

Best Customer Loyalty Program
Arçelik
Turkey

Best Outbound Campaign
Best Outsourcing Partnership
Best Recruitment Campaign
Best Sales Campaign - Inbound or Outbound
Best Technology Innovation - Internal Solution - Large
Best Technology Innovation - Internal Solution - Mega
AssisTT
Turkey

Best Technology Innovation - Internal Solution - Small to Medium
Vestel
Turkey

Best use of Self-service Technology
Best use of Social Media in the Contact Center

INDIVIDUAL AWARDS

Best Contact Center Executive / Director
Best Contact Center Operational Manager (Inhouse)
Best Contact Center Operational Manager (Outsourced)
Best Contact Center Supervisor (Inhouse)
Best Contact Center Supervisor (Outsourced)
Best Contact Center Trainer
Best Contact Center Support Professional - HR
Best Project Manager
Best Sales Manager

Runners Up:
    Client Services Manager (Outsourced Services)
    Quality Auditor
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