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Print Winners!

Award Winners - EMEA Region 2020

2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


Best Contact Center Executive / Director
Dave D'Arcy - Vonage
United Kingdom

Best Contact Center Operational Manager
Best Contact Center Sales Professional
Best Contact Center Supervisor
Best Analyst
Best Quality Auditor
Best Contact Center - Small (Inhouse)
Best Contact Center - Small (Outsourced)
VeriCall
United Kingdom

Best Contact Center - Medium (Inhouse)
Bank Aljazira
Saudi Arabia

Dubai Police
United Arab Emirates

Best Contact Center - Medium (Outsourced)
Ec3
South Africa

Best Contact Center - Large (Inhouse)
Best Contact Center - Large (Outsourced)
EXL Service
South Africa

Best Contact Center - Mega (Inhouse)
Best Contact Center - Mega (Outsourced)
AssisTT
Turkey

Best Emergency Services Center
Best Help Desk
Vonage
United Kingdom

Best In Customer Service - Small (Inhouse)
Truphone
Portugal

Best In Customer Service - Small (Outsourced)
VeriCall
United Kingdom

Best In Customer Service - Medium (Inhouse)
Bank Aljazira
Saudi Arabia

Best In Customer Service - Medium (Outsourced)
Competence Call Center
Bosnia and Herzegovina

Best In Customer Service - Large (Inhouse)
Best In Customer Service - Large (Outsourced)
Best In Customer Service - Mega (Inhouse)
Best In Customer Service - Mega (Outsourced)
AssisTT
Turkey

Best Public Services Center
Best Contact Center Design Award
Best Green Contact Center
EXL Service
South Africa

Best Outbound Campaign
Best Outsourcing Partnership - Large and Mega
Competence Call Center
Poland

& Zalando Lounge



Best Recruitment Campaign
Best Sales Campaign - Inbound or Outbound
VAILLANT
Turkey

Best Technology Innovation - Internal Solution
Best Technology Innovation Award Vendor - Live Agent Support Solution
Noetica
United Kingdom

Best Technology Innovation Award Vendor - Self-service Solution
Best use of Self-service Technology
Best use of Social Media in the Contact Center
VAILLANT
Turkey

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