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GO FOR GOLD!

15th ANNUAL GLOBAL AWARDS

for:Contact center, employee engagement, CX & business strategies
ENTER NOW!
customer experience
employee engagement
business strategies
contact center
Tech Innovation

Award Winners - APAC Region 2014

2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Community Spirit
DHL
New Zealand

Best Contact Center - Small (Inhouse)
Truphone
Philippines

DHL
New Zealand

Best Contact Center - Small (Outsourced)
Best Contact Center - Medium (Inhouse)
Best Contact Center - Medium (Outsourced)
SingTel
Singapore

Best Contact Center - Large (Inhouse)
Best Contact Center - Large (Outsourced)
Mphasis
India

Best Contact Center - Mega (Inhouse)
iiNet
Australia

Best Contact Center - Mega (Outsourced)
Vads Berhad
Malaysia

HKT Teleservices
Philippines


Runners Up:
    Best Direct Response Campaign
    Best Help Desk
    HKT Teleservices
    Philippines

    Best In Customer Service - Small (Inhouse)
    Best In Customer Service - Small (Outsourced)
    Best In Customer Service - Medium (Inhouse)
    Best In Customer Service - Large (Inhouse)
    Best In Customer Service - Large (Outsourced)
    Best In Customer Service - Mega (Inhouse)
    iiNet
    Australia

    Best In Customer Service - Mega (Outsourced)
    HKT Teleservices
    Philippines

    Best Incentive Scheme
    Best Contact Center Design Award
    SingTel
    Singapore

    Best Customer Loyalty Program
    Vads Berhad
    Malaysia

    Best Home / Remote Agent Program
    iiNet
    Australia

    Best Outbound Campaign
    Best Outsourcing Partnership
    Best Recruitment Campaign
    Future People
    Australia

    Future People
    Australia

    Best Sales Campaign - Inbound or Outbound
    Best Technology Innovation - Internal Solution - Small
    Best Technology Innovation - Internal Solution - Medium
    Best Technology Innovation - Internal Solution - Large
    Best Technology Innovation - Internal Solution - Mega
    iiNet
    Australia

    Stellar
    Australia

    Best Technology Innovation - Internal Solution - Small to Medium
    Best use of Self-service Technology
    Best use of Social Media in the Contact Center
    Vodafone
    Australia

    Green Contact Center

    INDIVIDUAL AWARDS

    Best Contact Center Executive / Director
    Best Contact Center Operational Manager
    Best Contact Center Sales Professional
    Best Contact Center Supervisor
    Best Contact Center Trainer
    Best Customer Service Professional
    Best Analyst

    Runners Up:
      Best Contact Center Support Professional - HR
      Best Contact Center Support Professional - IT
      Best Contact Center Support Professional - Workforce Planning
      Best Project Manager
      Best Sales Manager

      Runners Up:
        Client Services Manager (Outsourced Services)
        Quality Auditor
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