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GO FOR GOLD!

15th ANNUAL GLOBAL AWARDS

for:Contact center, employee engagement, CX & business strategies
ENTER NOW!
customer experience
employee engagement
business strategies
contact center
Tech Innovation

Award Winners - Americas Region 2014

2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Community Spirit
MassMutual
United States

Affinion Group
United States

Best Contact Center - Small (Inhouse)
Billtrust
United States

Best Contact Center - Medium (Inhouse)
Art.com
Netherlands

IGT
United States

Best Contact Center - Large (Inhouse)
Affinion Group
United States

MassMutual
United States

Vivint
United States

Best Contact Center - Mega (Inhouse)
Best Contact Center - Mega (Outsourced)
CGS
Chile

Best Help Desk
DHL
United States

Best In Customer Service - Medium (Inhouse)
Art.com
Netherlands

Best In Customer Service - Large (Inhouse)
Affinion Group
United States

Vivint
United States

MassMutual
United States

Best In Customer Service - Large (Outsourced)
Best In Customer Service - Mega (Inhouse)
Oi (telecommunications)Prepaid Adjustment Desk
Brazil

Best Incentive Scheme
Affinion Group
United States

ListenTrust
United States

Oi (telecommunications)SIM Card Scheme
Brazil

CGS
United States

Best Outbound Campaign
Cars.com
United States

Best Outsourcing Partnership
Amway
United States

& The Results Companies



Best Recruitment Campaign
Amway
United States

PCCW
United States

MassMutual
United States

Best Sales Campaign - Inbound or Outbound
Best Technology Innovation - Internal Solution
IGT
United States

Best use of Social Media in the Contact Center
Vivint
United States

Green Contact Center

INDIVIDUAL AWARDS

Best Contact Center Executive / Director
Best Contact Center Operational Manager
Best Contact Center Supervisor
Sue Strickler - DHL
United States

Best Contact Center Trainer
Best Customer Service Professional
Best Analyst
Best Contact Center Support Professional - IT
Best Contact Center Support Professional - Workforce Planning
Client Services Manager (Outsourced Services)
Gary Fickey - CGS
United States

Awards Help
Chat with: ContactCenterWorld.com

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Elif Diplen

International Marketing Manager

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