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GO FOR GOLD!

16th ANNUAL GLOBAL AWARDS

Print Winners!

Award Winners - EMEA Region 2010

2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Community Spirit
Sage
South Africa

PT Contact
Portugal


Runners Up:
  • Xerox
Best Contact Center - Medium (Inhouse)
STRATO AG
Germany

Best Contact Center - Medium (Outsourced)

Runners Up:
  • Call Centre Dynamics Ltd
Best Contact Center - Large and Mega (Inhouse)
CEZ ZS
Czech Republic

Ooredoo
Qatar

Best Contact Center - Large and Mega (Outsourced)
PT Contact
Portugal

Best Help Desk
Sage
South Africa

Fiserv
Greece


Runners Up:
  • AVG Technologies
Best In Customer Service (Inhouse)
Ooredoo
Qatar

Sage
South Africa


Runners Up:
  • Screwfix Direct Ltd
  • STRATO AG
Best In Customer Service (Outsourced)
HCL
United Kingdom

Fiserv
Greece

Best Incentive Scheme
PT Contact
Portugal

Xerox
Albania

Best Outbound Campaign
Ooredoo
Qatar


Runners Up:
  • Call Centre Dynamics Ltd
Best Outsourcing Partnership
60K, International Contact Centres
Bulgaria

& Be Unlimited




Runners Up:
  • Beeper Contact Center
Best Technology Innovation - Internal Solution
STRATO AG
Germany


Runners Up:

    INDIVIDUAL AWARDS

    Best Contact Center Leader

    Runners Up:
    • Natalia Kabakova of DHL
    Best Contact Center Sales Professional

    Runners Up:
    • Iuliana Tomegea of Xerox
    Best Contact Center Supervisor

    Runners Up:
    • Abdul Aziz Fazea Ali of Ooredoo
    • Helen Mourtou of National Bank of Greece
    Best Contact Center Trainer
    Best Customer Service Professional

    Runners Up:
    • Nashwa Adel Mohammed Yousef of Ooredoo
    Best Contact Center Support Professional - HR
    Best Contact Center Support Professional - Workforce Planning
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