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GO FOR GOLD!

15th ANNUAL GLOBAL AWARDS

for:Contact center, employee engagement, CX & business strategies
ENTER NOW!
customer experience
employee engagement
business strategies
contact center
Tech Innovation

Award Winners - APAC Region 2015

2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Community Spirit
Best Contact Center - Small
Sunstar
Japan

Best Contact Center - Medium
Best Contact Center - Large
Best Direct Response Campaign
Best Help Desk
Vads Berhad
Malaysia

BANK BRI
Indonesia

Best In Customer Service - Small
Best In Customer Service - Medium
TAL
Australia

Best In Customer Service - Large
Best In Customer Service - Mega
HKT Teleservices
Philippines

iiNet
Australia

Best Incentive Scheme
Optus
Australia

Best Contact Center Design Award
Best Customer Loyalty Program
XL Planet
Indonesia

Best Outbound Campaign
XL Planet
Indonesia

Best Outsourcing Partnership
PT. Bank Central Asia, Tbk
Indonesia

& PT Infomedia



Indosat Ooredoo
Indonesia

& PT VADS Indonesia



Best Recruitment Campaign
Best Sales Campaign - Inbound or Outbound
Telkomsel
Indonesia

Best Technology Innovation - Internal Solution - Small
Best Technology Innovation - Internal Solution - Medium
Best Technology Innovation - Internal Solution - Large
Best Technology Innovation - Internal Solution - Mega
iiNet
Australia

Best use of Self-service Technology
iiNet
Australia

Best use of Social Media in the Contact Center
HKT Teleservices
Philippines

XL Planet
Indonesia

iiNet
Australia

Green Contact Center
BANK BRI
Indonesia

INDIVIDUAL AWARDS

Best Contact Center Executive / Director
Best Contact Center Operational Manager
Best Contact Center Sales Professional

Runners Up:
    Best Contact Center Supervisor
    Best Contact Center Trainer
    Best Customer Service Professional
    Best Analyst
    Best Contact Center Support Professional - HR
    Best Contact Center Support Professional - IT
    Best Contact Center Support Professional - Workforce Planning
    Best Project Manager
    Best Sales Manager
    Client Services Manager (Outsourced Services)
    Quality Auditor
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