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GO FOR GOLD!

17th ANNUAL GLOBAL AWARDS

Thank you for visiting the industry's most prestigious awards page.

We can keep you updated with news about awards. Please leave your information. Please keep me Updated click here
Print Winners!

Award Winners - Americas Region 2011

2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006

World Rankings | EMEA | APAC | Americas


COMPANY AWARDS

Best Community Spirit
CVS Caremark
United States

OptumRX
United States

Best Contact Center - Small (Inhouse)
Rail Europe
United States

Best Contact Center - Medium (Inhouse)

Runners Up:
  • IGT
Best Contact Center - Medium (Outsourced)
Accenture
Canada

Best Contact Center - Large and Mega (Inhouse)
OptumRX
United States

MassMutual
United States

Best Contact Center - Large and Mega (Outsourced)
Optum
United States

Best In Customer Service (Inhouse)
OptumRX
United States

MassMutual
United States

CVS Caremark
United States

Rail Europe
United States

Best In Customer Service (Outsourced)
Optum
United States

Best Incentive Scheme
MassMutual
United States

New York Life
United States

Eastlink
Canada

Best Outsourcing Partnership
Best Recruitment Campaign
Best Technology Innovation - Internal Solution
OptumRX
United States

Optum
United States

CVS Caremark
United States

INDIVIDUAL AWARDS

Best Contact Center Executive / Director
Best Contact Center Operational Manager
Best Contact Center Sales Professional
Best Contact Center Supervisor
Best Contact Center Trainer
Best Customer Service Professional
Best Contact Center Support Professional - IT
Ed Luther - Optum
United States

Best Contact Center Support Professional - Workforce Planning
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