When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.
Strictly Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.
Cookies used
ContactCenterWorld.com
Performance Cookies
Active
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
Cookies used
Google Analytics
Functional Cookies
Active
These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.
Cookies used
Twitter
Facebook
LinkedIn
Targeting Cookies
Active
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.
Cookies used
LinkedIn
This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties
OK
YES PLEASEI want this offer
NO ThanksSkip this offer
GO FOR GOLD!
16th ANNUAL GLOBAL AWARDS
for:Contact center, employee engagement, CX & business strategies
Enter online (you can have as few or as many entrants per center and per company)
Application is stripped of names (company and personal) and anything that could identify you or your company
Stripped entry is judged by carefully selected executives who run centers
Finalists are invited to present at the relevant Best Practice regional conference (based on where your center is located)
All entrants invited to Best Practice regional conference to hear from the finalists
All entrants and delegates vote and the winners are announced at the gala dinner on day 4
All entrants for the 2021 awards are invited to hear from the best in Las Vegas late in 2021
All Gold medal winners at the regional conference compete for Gold in the world finals and all Silver medalists compete for 4th place in the world
These are very unique awards. They are not judged by vendors or consultants even sponsors don't have any influence. They are judged by the people who run centers.
The awards process is challenging yet rewarding - unlike other awards everyone has the chance to learn what the best are doing and to share and network with all those involved.
Please review the award deadlines. If you have any questions you can consult the Q&A.
Note: Only named individuals can compete for personal awards i.e. if you nominate say a customer service agent only that named person can present at the regional conference and no substitutes.
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT