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How the Employee Survey Program Works

TopPlace2Work makes it easy to measure, track and improve employee engagement in just minutes. Here's how it works.

Get Started in 6 Simple Steps

1

Register

Click the register link and enter your company details. It only takes a moment.

2

Set Up Departments

Create departments so results can be broken down and compared across your organization.

3

Get Your Unique ID

Submit your registration and a unique survey ID will be generated instantly.

4

Distribute to Staff

Share the ID using our built-in tools — import your address book or paste the code into your own systems.

5

Employees Respond

Staff enter the ID at their leisure, rate the standard questions, and complete any custom questions you've added.

6

View Your Results

Once the survey is complete, view all results instantly with detailed breakdowns and analytics.

Watch: How It Works

Up and Running in Minutes

See how quick and easy it is to register, distribute your survey, and start collecting employee feedback — all in under a minute.

What's Included

UNLIMITED SURVEYS

Use the global industry standard survey once a month or create your own custom surveys as often as you like.

IN-DEPTH REPORTING

Powerful, easy-to-understand reporting that creates a snapshot of staff morale and lets you investigate responses question by question.

EASY ONLINE DISTRIBUTION

Email a link, have users enter a code on our website — simple options to get your survey to the right people fast.

CUSTOM QUESTIONS

Nobody understands your organization better than you. Create specific custom questions to accurately understand the needs of your staff.

BENCHMARKING & COMPARATIVES

See how your staff engagement stacks up against other organizations. Track whether morale is getting better or worse over time.

UNLIMITED DEPARTMENTS

Compare staff morale and engagement between different departments and locations with unlimited custom breakdowns.

Simple, Transparent Pricing

Choose the plan that works for you. Save more when you pay annually!

Annual
Monthly
Save ~17% with annual billing

Up to 20 Staff

$49.58

/month

Billed annually at $595.00

21 – 50 Staff

$124.58

/month

Billed annually at $1,495.00

51 – 100 Staff

$249.58

/month

Billed annually at $2,995.00

101 – 500 Staff

$416.25

/month

Billed annually at $4,995.00

501 – 1,000 Staff

$582.92

/month

Billed annually at $6,995.00

1,001 – 2,000 Staff

$749.58

/month

Billed annually at $8,995.00

2,001+ Staff

$832.92

/month

Billed annually at $9,995.00

Want to pay monthly? Simply email us and we'll send you the payment form to get started right away.

EMAIL US TO GET STARTED

All prices are quoted in $USD (visit Oanda for what the cost would be in your local currency).
All billings are in Canadian funds. The exchange rates on Oanda are an approximate guide for that day.

Plus Even More

Compare Over Time

Over successive surveys you can compare results to track improvements and spot trends.

Industry Benchmarks

Optionally compare your data against other organizations to see how you stack up.

Get Certified

Achieve 80% or above overall and you can request certification as a TopPlace2Work.

Want to Be Certified? How Many Staff Responses Do You Need?

Certification is based on a statistically valid confidence rating with a 5% margin of error. Enter your total number of staff below to calculate the minimum responses needed.

Sample Survey Reports

Click on any image below to view a larger version of the survey report.

Engagement Score – Current / Previous

24 Global Standard Questions & Trend

Create Custom Questions On Demand

Breakdown by Departments

Standard Open Format Questions

Ready to Get Started?

Join award-winning companies worldwide. Set up your employee engagement program in minutes — no obligation, no commitment.

REGISTER NOW

Frequently Asked Questions

If you are satisfied with your scores and you meet the minimum criteria, you can ask to be certified as a TopPlace2Work. We will conduct an audit to ensure all the data is valid and upon confirmation, we will award you a certificate and validation logo to confirm your certification.
Custom surveys are ideal for ad hoc as well as regular surveys. For example, you may choose to do a monthly health check survey of your staff, or you may have just relocated to a new office and want to get feedback — it's up to you. You can change the surveys as often as you wish.
There is no cost for certification for annual users of the program.
We offer a free prize draw so you will not need to offer any incentives. The fact you are seeking feedback is also a great incentive for staff as they will see you value their feedback.
All data is confidential — we do not pass individual comments or scores on to any employer.
One of the great features of the program is that you can break down results by location, even down to a department, so you can compare results and see which areas require more attention.
When you set up a survey, we offer you the chance to set up departments so that when staff enter their information, we ask all employees which department they work in. You can then see results by department as well as overall.
As often as you like.
Yes — this is a great advantage. Let employees complete the survey when they want and feel most comfortable doing so.
No — all data is kept confidential.
If you are interested in becoming a certified auditor in the program, contact Raj Wadhwani, President of ContactCenterWorld by email at rajw@contactcenterworld.com stating your interest and industry experience.

© ContactCenterWorld.com 1999-Present: Associação Global para Melhor Centro de Práticas Fale & Networking